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Luxury Travel: Resilience Amid Economic Uncertainty

August 16, 2024

Note: We reveal investment insights through the quotes of top business leaders.

Key Takeaways

  • Mixed Demand Trends: While some companies like Marriott anticipate weak demand, others like Royal Caribbean and Booking Holdings report strong growth opportunities.
  • Regional Variations: Demand varies by region, with strong group and leisure travel in the U.S., increased demand in Asia, and premium cruise tourism targeting remote destinations.
  • Economic Resilience: Despite global uncertainties, luxury travel shows resilience, with companies like Hilton and Marriott noting robust demand even amid economic slowdowns.
  • Consumer Behavior Shifts: Consumers are booking directly through mobile apps, planning vacations further in advance, and showing strong repeat booking behavior.
  • Technological Innovations: Advancements such as AI-powered tools, modern digital platforms, and innovative cruise fleets are enhancing the luxury travel experience.

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Current demand trends in luxury travel show mixed signals: Marriott anticipates weak demand and pricing trends, while Royal Caribbean and Booking Holdings report strong demand and growth opportunities. Hilton highlights growth through partnerships, but Carnival Corporation warns of potential declines due to global uncertainties.

"We expect a continuation of current weak demand and pricing trends in the region, with the third quarter anticipated to see the most meaningful RevPAR decline as outbound travel accelerates during summer holidays." --- (MAR, earning call, 2024/Q2)

"Our brands continue to lead their segments and generate quality demand, and we see a very large opportunity to take greater share of the rapidly growing $1.9 trillion vacation market as we continue to grow our fleet and vacation experiences." --- (RCL, earning call, 2024/Q1)

"We continue to see resiliency in global leisure travel demand, including healthy growth for travel on the books that's scheduled to take place during our peak summer travel season." --- (BKNG, earning call, 2024/Q1)

"Along with our previously announced exclusive partnership with small luxury hotels of the world, these offerings provide incredible opportunities to further accelerate our growth and enhance our network effect by broadening and deepening our customer offerings in some of the industry’s fastest growing markets and segments." --- (HLT, earning call, 2024/Q1)

"These factors include, but are not limited to, the following: • Events and conditions around the world, including geopolitical uncertainty, war and other military actions, inflation, higher fuel prices, higher interest rates and other general concerns impacting the ability or desire of people to travel have led, and may in the future lead, to a decline in demand for cruises as well as negative impacts to our operating costs and profitability." --- (CCL, sec filing, 2024/Q2)

Regional Variations in Luxury Travel Demand

Luxury travel demand shows strong regional variations, with robust group and leisure travel in the U.S. driven by a strong dollar (HLT), increased travel demand in Asia (EXPE), and premium cruise tourism targeting remote destinations (CCL). Additionally, new luxury cruise offerings like Cunard's Queen Anne highlight regional demand in Europe (CCL).

"They are seeing the same dynamics. The group demand is strong, business, leisure, particularly with the strength of the dollar that sort of buys more for leisure travelers going over there, it’s really been across the board." --- (HLT, earning call, 2024/Q1)

"And so over the last few quarters, it's really benefited from a lot of the travel demand, in particular, in Asia." --- (EXPE, earning call, 2024/Q2)

"The ongoing visitation fueled by premium cruise tourism operators, like Seabourn, provides the necessary market to make this initiative successful and sustainable. Seabourn's newest ultra-luxury, purpose-built expedition ship, Seabourn Pursuit, is an intimate ship with private, yacht-like atmosphere, featuring 132 luxuriously appointed ocean-front veranda suites — taking ultra-luxury travelers further, deeper, and closer to the most coveted and remote destinations in the world." --- (CCL, press release, 2024/04/18)

"Turning to our regional performance, second quarter comparable U.S. RevPAR was up 3%, driven by strong group performance, particularly in urban markets." --- (HLT, earning call, 2024/Q2)

"VALENCIA, Calif., May 3, 2024 /PRNewswire/ -- This is the moment Cunard's luxury new ship Queen Anne set sail on her historic seven-night maiden voyage to Lisbon amid a spectacular fireworks display." --- (CCL, press release, 2024/05/03)

Economic Impact on Luxury Travel

Despite economic uncertainties, luxury travel remains resilient. Carnival's Emerald Princess boosts local economies, Hilton notes robust travel demand despite China's slowdown, and Marriott benefits from high-income Chinese travelers. American Airlines highlights potential demand reductions due to global instability, while Hilton sees strong inbound travel in Asia Pacific, led by Korea and Japan.

"We appreciate Princess Cruises' continued support as each Emerald Princess visit will provide substantial economic impact in both revenue and jobs throughout Massachusetts and New England. The beautiful Emerald Princess offers well-appointed staterooms, world class dining, grand performances, award-winning casinos and entertainment, luxurious spas, imaginative experiences and boundless activities." --- (CCL, press release, 2024/07/12)

"We do expect to end the year sort of down probably circa 5%. But what's going on in China is obviously they have economic issues, so their economy is slow, but really the travel business is still quite robust." --- (HLT, earning call, 2024/Q2)

"For instance, an economic downturn or general global instability caused by military actions, terrorism, disease outbreaks (such as the COVID-19 pandemic), natural disasters or other causes could reduce the demand for air travel, which would reduce the amount of cash generated by operations." --- (AAL, sec filing, 2024/Q2)

"So, no doubt our Asia Pacific hotels outside of Greater China benefited from the higher income travelers in China wanting to go outside of China now that frankly it was a freer opportunity to do so on the heels of the recovery from COVID." --- (MAR, earning call, 2024/Q2)

"economy start to pick up, but you'll have a lot more inbound travel. The rest of Asia Pacific quite strong, particularly led by Korea and Japan." --- (HLT, earning call, 2024/Q2)

Consumer Behavior Shifts in Luxury Travel

Consumers in luxury travel are increasingly booking directly through mobile apps, planning vacations further in advance, and showing strong repeat booking behavior. Stability in high-end luxury and resort assets, along with strategic pricing to capture consumer surplus, also highlight shifts in consumer preferences and demand trends.

"The significant majority of room nights booked on our mobile apps are direct, and we continue to see favorable repeat direct booking behavior from consumers in our mobile apps, which allow us more opportunities to engage directly with consumers." --- (BKNG, sec filing, 2024/Q2)

"And we haven't really seen those stats really move around a whole lot. Again, we had an elevated year or two coming out of COVID because we got some really cool opportunities on some very big super high end luxury and sort of resort convention type assets." --- (HLT, earning call, 2024/Q2)

"I sort of view this as the industry capturing some of that consumer surplus that's been out there as you were just selling kind of one ticket to everybody, one price and not being able to discriminate as much." --- (AAL, conference, 2024/05/29)

"So guests are making their decisions much further out. When we look at the repeat rates that are going on and the dreaming that our guests are doing to make sure that they're getting the vacation experience that they want is really all leading to very, very strong demand trends for 2024 as well as 2025." --- (RCL, earning call, 2024/Q1)

"How well hedged do you see yourself for that? Do those consumers stay in Marriott Hotels when they travel to other cities?" --- (MAR, earning call, 2024/Q1)

Pricing Strategies and Adjustments

Royal Caribbean focuses on moderate yield growth and strong cost discipline, Marriott leverages regional incentive fee timing, and Expedia emphasizes cross-selling and attachment strategies. These approaches collectively highlight diverse pricing strategies and adjustments in the luxury travel sector.

"Our plan to capitalize on this opportunity is well grounded in a set of underlying strategies, the powerful foundation of our leading global brand and a proven formula for success; moderate capacity growth, moderate yield growth, and strong cost discipline and the best people in the world to execute on at all." --- (RCL, earning call, 2024/Q2)

"You tend to get incentive fees earlier in Asia than you do in the U. S. And so that is helping your fees per key." --- (MAR, conference, 2024/06/04)

"And then when you think about sort of the cross-sell and attach, which again has always been one of our strategies, I mean, for as long as I’ve been at Expedia Group, it has been." --- (EXPE, earning call, 2024/Q1)

Technological Innovations in Luxury Travel

Technological innovations in luxury travel are being driven by advancements such as KAYAK's AI-powered PriceCheck tool, Princess Cruises' innovative fleet, Royal Caribbean's modern digital travel platform, Marriott's all-in-one Business Access platform, and Expedia's powerful tech platform, all enhancing the luxury travel experience.

"Recognized for excellence in design, creativity and innovation by brands driving the travel industry forward, @KAYAK \u2019s PriceCheck was selected as a finalist for @Skift \u2019s 2024 IDEA Awards. Discover their AI tool is helping forge the future of travel:" --- (BKNG, Twitter, 2024/08/05)

"Since the first cruise from Los Angeles to the Mexican Riviera in 1965, Princess Cruises has become the most iconic cruise brand in the world, from its co-starring role as the setting of the beloved 'Love Boat' television series to now sailing 16 luxurious and innovative cruise ships to 330 global destinations, captivating the hearts of travelers worldwide." --- (CCL, press release, 2024/06/05)

"We are removing friction and unlocking travel planning by investing in a modern digital travel platform, making it easier than ever for guests to book their dream vacations while allowing us to expand wallet share." --- (RCL, earning call, 2024/Q1)

"Marriott International is excited to launch Business Access by Marriott Bonvoyâ„¢, an all-in-one travel platform that gives small to medium-sized businesses the tools they need to book travel, manage expenses, and access reporting with ease. Learn more: https://t.co/yjCo3BFzTT https://t.co/SX5aZLajLu" --- (MAR, Twitter, 2024/07/09)

"But regardless, we believe we have a lot of opportunity ahead. We have great consumer brands that travelers love, a differentiated B2B business, diverse supply, the strongest it's ever been and a really powerful tech platform." --- (EXPE, earning call, 2024/Q2)

Future Outlook and Predictions

The future outlook for luxury travel remains optimistic, driven by expectations of economic growth and strong employment. However, challenges such as increased competition could impact performance marketing ROIs, potentially influencing the sector's profitability.

"I mean the reality is, as I have said in my comments, our outlook is based on a pretty – not just consensus view, but a strong consensus view that the economy is going to be growing at a decent rate and employment is going to stay pretty strong." --- (HLT, earning call, 2024/Q1)

"In recent years, we observed periods of stable or increasing ROIs. Although it is difficult to predict how performance marketing ROIs will change in the future, ROIs could be negatively impacted by increased levels of competition and other factors." --- (BKNG, sec filing, 2024/Q1)

See also