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IT Spending Trends: Have We Hit the Bottom?

July 19, 2024

Note: We reveal investment insights through the quotes of top business leaders.

Key Takeaways

  • Cloud Services and License Support: Companies like Oracle and Microsoft are seeing increased spending on cloud services and multi-year contracts, indicating a continued investment in these areas.
  • Macroeconomic Factors: Inflation, interest rates, and geopolitical uncertainties are significantly impacting IT spending, but companies are strategically investing for long-term growth.
  • Sector-Specific Investments: There is a notable focus on AI-driven productivity, enterprise cloud spending, and technological innovations such as global broadband and autonomous vehicles.
  • Technological Drivers: Innovation, digital performance optimization, and maintaining up-to-date technology are key drivers of IT spending, as emphasized by Cisco, Google, and IBM.
  • Corporate IT Budget Strategies: Companies are shifting towards SaaS and subscription models, boosting IT budgets, and adapting to market conditions, with a significant emphasis on multicloud environments.

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Current IT spending trends show growth in cloud services and license support expenses (ORCL), revenue impacts from macroeconomic factors (CSCO), corporate year-end and multi-year contract spending (MSFT), increased expenses on talent and innovation (IBM), and fluctuations due to economic conditions and new technologies (AMZN).

"Our cloud services and license support expenses have grown in recent periods, and we expect this trend to continue during fiscal 2025 as we increase our existing data center capacity and establish data centers in new geographic locations in order to meet current and expected customer demand." --- (ORCL, sec filing, 2024/Q4)

"In addition to the impact of macroeconomic factors, including the IT spending environment and the level of spending by government entities, revenue by segment in a particular period may be significantly impacted by the timing of revenue recognition for complex transactions with multiple performance obligations." --- (CSCO, sec filing, 2024/Q3)

"Second quarter revenue is driven by corporate year-end spending trends in our major markets and holiday season spending by consumers, and fourth quarter revenue is driven by the volume of multi-year on-premises contracts executed during the period." --- (MSFT, sec filing, 2024/Q3)

"Total expense and other (income) increased 3.4 percent in the first quarter of 2024 versus the prior-year period primarily driven by higher workforce rebalancing charges, the effects of currency, higher non-operating retirement-related cost and higher spending reflecting our continued focus on talent and portfolio innovation to drive our strategy; partially offset by higher gains on divestitures primarily driven by the divestiture of The Weather Company assets and the benefits from productivity actions." --- (IBM, sec filing, 2024/Q1)

"Our results are inherently unpredictable and may be materially affected by many factors, including fluctuations in foreign exchange rates, changes in global economic and geopolitical conditions and customer demand and spending, including the impact of recessionary fears, inflation, interest rates, regional labor market constraints, world events, the rate of growth of the Internet, online commerce, cloud services and new and emerging technologies, and the various factors detailed in our filings with the SEC." --- (AMZN, earning call, 2024/Q1)

Macroeconomic Impact on IT Spending

Macroeconomic factors such as inflation, interest rates, supply chain disruptions, and geopolitical uncertainties are significantly impacting IT spending. Major players like Apple, IBM, Cisco, and Amazon report that these conditions create a challenging environment, affecting their operations and financial results, yet they continue to invest strategically for long-term growth.

"After that, we'll open the call to questions from analysts. Please note that some of the information you'll hear during our discussion today will consist of forward-looking statements, including, without limitation, those regarding revenue, gross margin, operating expenses, other income and expense, taxes, capital allocation and future business outlook, including the potential impact of macroeconomic conditions on the company's business and results of operations." --- (AAPL, earning call, 2024/Q2)

"If you take a look at it, everyone is trying to figure out dealing with higher interest rates, inflation, demographic shifts, supply chain dislocations, geopolitical conflict uncertainty or many challenges facing the world today and enterprises today." --- (IBM, conference, 2024/05/20)

"We believe that we are making progress on our strategic priorities. We continue to operate in a challenging macroeconomic and highly competitive environment and while the overall environment remains uncertain, we continue to invest in priority areas with the objective of driving profitable growth over the long term. CISCO SYSTEMS, INC." --- (CSCO, sec filing, 2024/Q3)

"Overview Macroeconomic factors, including inflation, increased interest rates, significant capital market and supply chain volatility, and global economic and geopolitical developments, have direct and indirect impacts on our results of operations that are difficult to isolate and quantify." --- (AMZN, sec filing, 2024/Q1)

"Macroeconomic Conditions Macroeconomic conditions, including inflation, interest rates and currency fluctuations, have directly and indirectly impacted, and could in the future materially impact, the Company’s results of operations and financial condition." --- (AAPL, sec filing, 2024/Q2)

Sector-Specific IT Spending

Sector-specific IT spending trends show significant investments in AI-driven productivity for cost reduction and revenue opportunities (IBM), increased enterprise cloud spending (MSFT), and diverse technological innovations including global broadband and autonomous vehicles (AMZN). Networking sector growth is expected in the mid-single-digit range (CSCO).

"And so we'll go through where we're spending, how we're investing and some of the results that we've seen and what we expect as we move forward." --- (CSCO, Investor Day, 2024/06/04)

"AI-driven productivity in particular continues to be a top priority for businesses for both cost reductions and new revenue opportunities." --- (IBM, earning call, 2024/Q1)

"Do you look at it? Do you feel that enterprises are back in an investment mode as it relates to their cloud spend?" --- (MSFT, conference, 2024/05/21)

"Collectively, these costs reflect the investments we make in order to offer a wide variety of products and services to our customers, including expenditures related to initiatives to build and deploy innovative and efficient software and electronic devices and the development of a satellite network for global broadband service and autonomous vehicles for ride-hailing services." --- (AMZN, sec filing, 2024/Q1)

"You may go ahead, sir. Ben Reitzes: Yes, hi. Thanks for the question. I -- in the spirit of the two, I wanted to ask, if we take, let's say, $1 billion to $2 billion of the hit from inventory in 2025 and from the prior question, I just want to make sure that I heard it right that you -- do you underwrite that the real industry growth is about -- or the real networking growth is in that mid-single-digit range that was mentioned in a prior question." --- (CSCO, earning call, 2024/Q3)

Technological Drivers of IT Spending

Technological innovation, digital performance optimization, and maintaining up-to-date technology to handle crises are key drivers of IT spending. Companies like Cisco, Google, and IBM emphasize the importance of these factors in achieving growth and profitability.

"We're really excited that you're here. And for those of you in the room, hopefully you were able to attend this morning and got a sense of the pace of innovation that the teams are driving right now. So what I want to talk to you about is how we do see the future rolling out and how we see this plan to win, how we believe we can get to growth." --- (CSCO, event transcript, 2024/06/04)

"I wanted to know if you could talk a little bit about both the opportunities and the challenges of operating at scale in a time like this where there's a lot of technology innovation going on and how you see the elements of trying to strike a balance towards moving the organization forward while still continuing to both invest for growth as well as balance margins. Thanks so much." --- (GOOG, earning call, 2024/Q1)

"It's been up a couple of months. But let's talk about the underpinnings of what's driving demand, because I think that's what's most important around the key growth focus areas." --- (IBM, earning call, 2024/Q1)

"And they have all basically made a commitment that I will never find myself in that position again in the time of crisis where I haven't kept my technology up to date and it makes it very difficult for me to deal with whatever crisis is happening at that given time. And boy, we certainly know that we have a lot of crises around the world right now." --- (CSCO, event transcript, 2024/06/04)

"Our focus remains on driving profitability and growth for retailers, helping them optimize digital performance for both online and offline, as well as innovate across our shopping and merchant experiences." --- (GOOG, earning call, 2024/Q1)

Corporate IT Budget Strategies

Companies are increasingly focusing on SaaS and subscription models (Cisco), boosting IT budgets (48% of companies), and adapting to market conditions (Microsoft). Factors like economic conditions and customer spending constraints also play a role (Oracle). The shift to multicloud environments further emphasizes network importance (Cisco).

"Got it. Another question is when you so Cisco has a stated strategy as a corporate to migrate more to SaaS as subscription revenues, etcetera." --- (CSCO, conference, 2024/05/07)

"Recent findings from TechTarget's Enterprise Strategy Group indicate that 48% of companies plan to boost their IT budgets in 2024." --- (AMZN, press release, 2024/05/02)

"Our services revenues are affected by many factors including our strategy for, and the competitive position of, our services; customer demand for our cloud and license and hardware offerings and the related services that we may market and sell in connection with these offerings; general economic conditions; governmental budgetary constraints; personnel reductions in our customers’ IT departments; tighter controls over customer discretionary spending; and foreign currency rate fluctuations." --- (ORCL, sec filing, 2024/Q4)

"At Microsoft, it is very much a product strategy role. So we spend a ton of time assessing market conditions, working with our engineering teams to find product market fit, doing a lot with sales enablement." --- (MSFT, conference, 2024/05/29)

"Strategy and Priorities As our customers add billions of new connections to their enterprises, and as more applications move to a multicloud environment, the network becomes even more critical." --- (CSCO, sec filing, 2024/Q3)

Regional IT Spending Variations

Regional IT spending variations are influenced by Amazon's regionalization efforts in the U.S. and North America, which have optimized operations and reduced distances for package delivery, indirectly impacting IT spending.

"In the U. S, this was due in part to our regionalization efforts where we re architected the network from 1 national region to 8 separate regions, enabling shorter distances and fewer product touches to get items to customers." --- (AMZN, event transcript, 2024/05/22)

"We're following a similar trajectory as North America in terms of benefiting from regionalization shift, and we saw what average distance of each package traveled actually came down by 25 kilometers and whatnot." --- (AMZN, earning call, 2024/Q1)

Challenges and Risks in IT Spending

Companies face various challenges and risks in IT spending, including efficiency and prioritization (GOOG), decreased demand and supply constraints (CSCO), economic conditions and capital market volatility (AMZN), currency risk management (IBM), and security risks from third-party app stores (AAPL).

"In terms of the challenges, I think making sure, I think we are constantly, I think it's been a mindset shift which we've been driving across the company to make sure that we are embracing this opportunity, but being very efficient in how we are approaching it, making sure we are redirecting our people to the highest priorities across the company, building on our 20 years of experience and driving machine efficiencies year-on-year so that we can put our dollars to work as efficiently as possible." --- (GOOG, earning call, 2024/Q1)

"If there were to be a sudden and significant decrease in demand for our products, if there were a higher incidence of inventory obsolescence because of rapidly changing technology and customer requirements, or if supply constraints were to continue, we could be required to increase our inventory write-downs, and our liability for purchase commitments with contract manufacturers and suppliers, and accordingly our profitability, could be adversely affected." --- (CSCO, sec filing, 2024/Q3)

"In addition, economic conditions and actions by policymaking bodies are contributing to changing interest rates and significant capital market volatility, which, along with any increases in our borrowing levels, could increase our future borrowing costs." --- (AMZN, sec filing, 2024/Q1)

"Generally, we manage currency risk in these entities by linking prices and contracts to U.S. dollars." --- (IBM, sec filing, 2024/Q1)

"You've had to open up third-party app stores, clearly disposes some security risks on the one-hand, which can dilute the experience, but also lower payments from developers to Apple." --- (AAPL, earning call, 2024/Q2)

See also