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Disney's Strategic Moves: Can New Bundles and Theme Park Innovations Revitalize Growth?

July 29, 2024

Note: We reveal investment insights through the quotes of top business leaders.

Key Takeaways

  • Disney anticipates subscriber growth for Disney+ to return in Q4, driven by new bundles and integration with Hulu, aiming to enhance engagement and reduce churn.
  • Theme park innovations, including AI enhancements and new attractions, have improved guest experiences and operational efficiency, driving revenue growth despite some attendance challenges.
  • Disney's financial performance shows strong metrics, but sustaining double-digit revenue growth long-term may be unrealistic.
  • The competitive landscape remains intense, but Disney's strategic planning positions it well for growth and increased consumer engagement.
  • Disney plans to reduce marketing spend while increasing technology investments to enhance user experience and make streaming profitable.

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Impact of New Bundles on Subscriber Growth

Disney anticipates subscriber growth for Disney+ to return in Q4, driven by new bundles and seamless integration with Hulu. Bundling is expected to enhance engagement and lower churn rates, although various factors, including content strength and pricing, add uncertainty to the outlook.

"We also do not expect to see core subscriber growth at Disney+ in the third quarter, but anticipate sub-growth will return in Q4." --- (DIS, earning call, 2024/Q2)

"And it's clear that, in order for us to lower churn rates, which is obviously a major factor in our ability to increase margins and ultimately create growth, You have to have enough engagement by the audience." --- (DIS, conference, 2024/05/15)

"In particular, our expectations regarding DTC profitability, subscriber levels and ARPU are built on certain assumptions around subscriber additions based on the future strength of our content slate, churn expectations, the financial impact of Disney+'s ad tier, pricing decisions, bundling and availability of Hulu on Disney+, technological advances and paid sharing efforts, our ability to continue to rationalize cost while preserving revenue and macroeconomic conditions, all of which, while based on extensive internal analysis as well as recent experience, provide a layer of uncertainty in our outlook. For more" --- (DIS, earning call, 2024/Q2)

"And if you're a subscriber, you'll have it seamlessly with Hulu and Disney plus. So the first step is grow engagement." --- (DIS, conference, 2024/05/15)

"The average monthly revenue per paid subscriber for Hulu SVOD Only was comparable to the prior-year period as a higher mix of subscribers to promotional offerings, decreases in advertising revenue and premium add-on revenue, and a higher mix of subscribers to multi-product offerings were largely offset by increases in retail pricing." --- (DIS, sec filing, 2024/Q2)

Effectiveness of Theme Park Innovations

Theme park innovations, such as AI enhancements and new attractions like Avatar at Disneyland, have improved guest experiences and operational efficiency. Despite some attendance challenges, investments in new attractions and technology have driven revenue growth and long-term potential, highlighting the effectiveness of these innovations.

"AI has been a cornerstone of our strategy, enabling us to introduce groundbreaking enhancements that improve guest experiences and streamline park operations." --- (SIX, press release, 2024/04/29)

"More recently, other travel options, including cruises and international tourism, given the strength of the dollar, have experienced their own surge in demand, which caused visitation rates at our parks to normalize. The second factor affecting attendance at our domestic parks is the timing of our investments in new attractions, where we are light in Florida in advance of next year's opening of Epic and our lapping of Super Nintendo World in Hollywood is creating some headwinds for us as well. While the parks results are below our original expectations for the year, we still view parks as a terrific long-term growth business for us." --- (CMCSA, earning call, 2024/Q2)

"We're incredibly excited for the many potential new stories our guests could experience at Walt's original theme park, including the much-anticipated opportunity to bring Avatar to Disneyland." --- (DIS, earning call, 2024/Q2)

"This growth helped us achieve record first quarter in-park revenues and reflects our focus on driving monetization through technology, as well as on elevating the experience which promotes multigenerational family visitation in our parks and encourages guests to stay longer." --- (SIX, earning call, 2024/Q1)

"We continue to invest significantly in existing and new theme park attractions, hotels and infrastructure, including Epic Universe in Orlando, as well as in new destinations and experiences which we believe will have a positive impact on attendance and guest spending at our theme parks." --- (CMCSA, sec filing, 2024/Q2)

Financial Performance and Growth Metrics

Disney's financial performance is evaluated using key metrics for ESPN+, Disney+, and Hulu, including revenue, costs, operating income, and paid subscribers. Despite a 25% increase in advertising revenue, Disney acknowledges that sustaining double-digit revenue growth long-term may be unrealistic. Additionally, borrowing costs are influenced by credit metrics like leverage and interest coverage ratios.

"Key Metrics In addition to revenue, costs and operating income, management uses the following key metrics to analyze trends and evaluate the overall performance of ESPN+ (1) , and we believe these metrics are useful to investors in analyzing the business: Quarter Ended % Change Better (Worse) March 30, 2024 December 30, 2023 April 1, 2023 Mar." --- (DIS, sec filing, 2024/Q2)

"Key metrics In addition to revenue, costs and operating income, management uses the following key metrics to analyze trends and evaluate the overall performance of Disney+ (1) and Hulu (1) , and we believe these metrics are useful to investors in analyzing the business: Paid subscribers (1) at: % Change Better (Worse) (in millions) March 30, 2024 December 30, 2023 April 1, 2023 Mar." --- (DIS, sec filing, 2024/Q2)

"And that's extraordinary, really. But I think we're being realistic too, in that, you know, delivering double digit revenue growth, you know, into the well into the future is not necessarily that achievable." --- (DIS, conference, 2024/05/15)

"Revenues - Advertising Higher advertising revenue in the current quarter compared to the prior-year quarter reflected an increase of 25% from higher impressions, partially offset by a decrease of 17% from lower rates. Key metrics" --- (DIS, sec filing, 2024/Q2)

"The Company’s borrowing costs can also be impacted by short- and long-term debt ratings assigned by nationally recognized rating agencies, which are based, in significant part, on the Company’s performance as measured by certain credit metrics such as leverage and interest coverage ratios." --- (DIS, sec filing, 2024/Q2)

Competitive Landscape and Strategic Positioning

Disney faces an intensely competitive landscape, with significant challenges from both fixed wireless and fiber competitors, as well as major streaming rivals like Netflix. Despite this, Disney's strategic planning, guided by insights from its board, positions it well for growth and increased consumer engagement.

"Then as you shift towards the competition, the environment--let me back up, overall it’s a very intense, competitive environment that is very consistent the last several years, and so it’s picked up a bit, and when you have, again, three fixed wireless competitors coming in pretty much at the same time and you have the fiber level, about half of our footprint now has fiber competition of some form in it, it’s an intense competitive environment." --- (CMCSA, earning call, 2024/Q1)

"So I'd say the competitive landscape is still really intense. But I would say honestly, Michael, we don't spend too much time obsessing about it because there's frankly not much we can do about what they're doing." --- (NFLX, conference, 2024/05/15)

""Throughout her tenure on Disney's Board of Directors, Safra has provided invaluable insight that has helped shape the company's long-term strategic planning amid a rapidly changing technological landscape that affects our businesses," said Robert A. Iger, Chief Executive Officer." --- (DIS, press release, 2024/07/19)

"So, Ed is driving that, and we're in a good competitive position for growth, and I think we have a good ability to increase ARPU across an increasing higher-end base of customers. So, on the mobile side of upgrade, it is -- every single upgrade moment pay close attention to that one too, and we're optimistic. We're in good position." --- (CMCSA, earning call, 2024/Q2)

"So what are you seeing with regards to competitive landscape? And how do you think the meltdown across the media is impacting your ability to grab more consumer engagement and attention?" --- (NFLX, conference, 2024/05/15)

Marketing Strategies and Technological Advancements

Disney plans to reduce marketing spend while increasing technology investments, focusing on enhancing user experience to make streaming profitable.

"There'll be an increase in some technology investment, which is necessary, but we'll reduce our marketing spend." --- (DIS, conference, 2024/05/15)

"In our view, the development and deployment of AI systems should center transparency and consent from workers, consumers and other stakeholders.The use of AI to generate media content raises particular risks for entertainment companies such as Netflix." --- (NFLX, event transcript, 2024/06/06)

"Now what we really need to do is invest in technology to serve the user because it's very, very clear that in order for us to turn streaming into a profitable business, it has to have a user first mentality and we can get into it." --- (DIS, conference, 2024/05/15)

"So that's another step. And then, you know, we're going to get, you know, far so we'll reduce our marketing spend." --- (DIS, conference, 2024/05/15)

Future Outlook and Strategic Evolution

Disney's strong Q2 performance, with a 30% increase in adjusted EPS, underscores its commitment to strategic priorities and future growth. Forward-looking statements highlight expectations and strategic initiatives, indicating a robust outlook and ongoing evolution.

"Message From Our CEO: "Our strong performance in Q2, with adjusted EPS(1) up 30% compared to the prior year, demonstrates we are delivering on our strategic priorities and building for the future," said Robert A. Iger, Chief Executive Officer, The Walt Disney Company." --- (DIS, press release, 2024/05/07)

"Certain statements in this discussion may constitute forward looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including statements regarding expectations, plans or beliefs, strategy or focus, guidance, priorities, plans or opportunities, including for expansion, growth, strategic initiatives." --- (DIS, conference, 2024/05/15)

See also