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The Impact of AI Integration on Healthcare Costs and Accessibility

September 22, 2024

Note: We reveal investment insights through the quotes of top business leaders.

Key Takeaways

  • AI integration in healthcare is projected to save billions, with companies like CVS and UNH estimating significant annual savings for underserved populations.
  • Despite potential cost reductions, challenges such as regulatory hurdles and equitable access remain critical for successful AI implementation.
  • Regulatory alignment is essential for navigating the evolving healthcare landscape, as highlighted by Centene and Humana's proactive strategies.
  • Successful AI applications, as seen with companies like Avant and Oracle, demonstrate the potential for improved efficiency and quality in healthcare delivery.
  • The future of AI in healthcare looks promising, with a projected market growth rate of over 36% through the next decade, emphasizing its role in enhancing accessibility and reducing disparities.

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Cost savings and accessibility improvements from AI

AI integration in healthcare is projected to yield significant cost savings, with CVS estimating $2 billion and UNH noting $2,400 in annual savings for underserved populations. Medtronic emphasizes AI's role in driving operational efficiencies, enhancing both cost-effectiveness and accessibility in healthcare services.

"We identified a multi-year opportunity to deliver $2 billion in savings. These savings will be driven by further streamlining and optimizing our operations and processes, continuing to rationalize our business portfolio, and accelerating the use of artificial intelligence and automation across the enterprise as we consolidate and integrate platforms." --- (CVS, earning call, 2024/Q2)

"And also through a number of programs to drive efficiencies in our enabling functions, including the use of AI to drive some of these efficiencies. So a lot going on there and really committed to investing back into the business for growth, whether it be on the direct distributor or the sales side, but more importantly, even on the R&D side." --- (MDT, earning call, 2025/Q1)

"That translates into nearly $2,400 in savings annually and several times more for the country's most underserved and medically challenged populations." --- (UNH, earning call, 2024/Q1)

"We have line of sight to over $500 million of incremental cost savings in 2025, and we believe that we have the opportunity to drive $2 billion worth of cost savings over time." --- (CVS, earning call, 2024/Q2)

"Now the enabling technologies has to have good stuff. It has to be integrated, it has to have value, AI is a big piece of that." --- (MDT, earning call, 2024/Q4)

Challenges in AI implementation in healthcare

AI implementation in healthcare faces significant challenges, including regulatory hurdles, the need for equitable access, and financial constraints from third-party payers. Uncertainty surrounding adoption and compliance further complicates integration efforts, as highlighted by industry leaders emphasizing the importance of integrity and efficiency in clinical processes.

"We believe that any effort on behalf of any government to really build integrity and compliance into the health system is a good thing for more fair competition and aligns with our credo and our commitment to compliance across all of the markets in which we participate in." --- (JNJ, earning call, 2024/Q2)

"Driven by our purpose to make the world a healthier place for all people, we’ve worked to improve health equity and advance equitable access to care." --- (GILD, twitter, 2024/05/10)

"Third-party payers are increasingly attempting to curtail healthcare costs by challenging the prices that are charged for pharmaceutical therapeutics and denying or limiting coverage and the level of reimbursement." --- (BMY, press release, 2024/04/25)

"So in these kinds of ways, very pragmatically, we're finding data and AI really helping to make the clinical development process more efficient." --- (JNJ, conference, 2024/06/12)

"Given the current uncertainty surrounding the adoption, timing and implementation of many of these measures, as well as pending litigation challenging such laws, we are unable to predict their full impact on our business." --- (BMY, sec filing, 2024/Q2)

Regulatory impacts on AI in healthcare

Regulatory changes significantly impact healthcare costs and accessibility, as highlighted by Centene's proactive engagement with state regulators to adapt rates and Humana's commitment to ethical AI use in clinical decisions. Both companies emphasize the need for regulatory alignment to navigate evolving healthcare landscapes effectively.

"The dialogue we established with each state's regulatory and actuarial counterparts early on in the lead-up to redeterminations have in this phase allowed us to profile the shifts we are seeing as they emerge and resulted in rates for the second half of the year that are very much a step in the right direction." --- (CNC, earning call, 2024/Q2)

"Specific to 2025, we expect benefit levels, planned stability and choice for seniors to be negatively impacted by the final MA rate notice, which is not sufficient to address their current medical cost trend environment and regulatory changes." --- (HUM, earning call, 2024/Q1)

"As we look ahead, I feel like we are making 2025 decisions with our eyes wide open, in-patient and out-patient trends, complex pharmacy changes from the Inflation Reduction Act, an insufficient 2025 rate environment based upon the final rate notice and a risk model being phased-in beginning in 2024 that is punitive to partial and full duals." --- (CNC, earning call, 2024/Q1)

"Humana is committed to the ethical use of AI and using technology to improve patient experiences, quality of care, and health outcomes, including a policy of maintaining a human-in-the-loop whenever AI is utilized in cases of clinical decision making." --- (HUM, press release, 2024/07/25)

"The increase is primarily driven by lower Medicare Advantage revenue resulting from the Star quality ratings impact discussed above and continued elevated utilization, as well as higher acuity in Medicaid primarily through the redetermination process as we continue to work with our state partners to match rates and acuity, partially offset by Commercial as our Marketplace product improved margin through strong 2024 product design and execution." --- (CNC, sec filing, 2024/Q1)

Case studies of successful AI integration

Successful AI integration in healthcare is exemplified by companies like Avant and Oracle, which emphasize AI's role in reducing administrative costs and improving quality. IBM highlights the importance of selecting appropriate AI models and ensuring thorough training for effective implementation, crucial for addressing core healthcare challenges.

"Accelalpha is a perfect case study. The transformation that took place during our partnership took incredible drive and determination, and we are grateful for the tireless effort the entire Accelalpha organization put into making this a successful outcome." --- (IBM, press release, 2024/09/10)

""In the near term, if the healthcare industry expects to succeed in lowering costs while improving quality, the deployment of advanced AI, combined with more powerful, cost-effective compute capabilities will be critical to that success," said Angela Harris, Avant's Chief Operating Officer." --- (MSFT, press release, 2024/04/25)

"We really see AI as an opportunity to solve some of those core healthcare challenges and that's really around that 25% to 30% of administrative cost." --- (ORCL, conference, 2024/06/05)

"Choosing the right AI model is crucial for success in scaling AI. While large general-purpose models are great for starting on AI use cases, clients are finding that smaller models are essential for cost-effective AI strategies." --- (IBM, earning call, 2024/Q2)

"We want to make sure that when we put AI driven technology out there that it's been trained on the appropriate number of interactions or so they want to make sure that they have more clarity and information." --- (ORCL, conference, 2024/06/05)

The future of AI in healthcare is promising, with market growth projected at a CAGR of over 36% through the next decade. Key players emphasize that advanced AI deployment is essential for reducing costs and enhancing quality, potentially transforming the industry and improving accessibility.

""In the near term, if the healthcare industry expects to succeed in lowering costs while improving quality, the deployment of advanced AI, combined with more powerful, cost-effective compute capabilities will be critical to that success," said Angela Harris, Avant's Chief Operating Officer." --- (NVDA, press release, 2024/04/09)

"seeking scalable, cost-effective Gen AI solutions. Our focus on open models, open developer frameworks, and reference designs combining Xeon with accelerators through OPEA or Open Platform for Enterprise AI, are gaining considerable market traction.Launching in Q3, Gaudi 3 will take our accelerator performance to the next level, at just two-thirds the cost of competitive offerings." --- (INTC, earning call, 2024/Q2)

"A report from Grand View Research said that the global AI in healthcare market size was estimated at USD 22.45 billion in 2023 and is expected to expand at a compound annual growth rate (CAGR) of 36.4% from 2024 to 2030." --- (NVDA, press release, 2024/04/09)

"A report from Precedence Research said that the global artificial intelligence (AI) in healthcare Market size, which was USD 19.27 billion in 2023, is estimated at USD 26.69 billion in 2024 and is anticipated to reach around USD 613.81 billion by 2034, expanding at a CAGR of 36.83% from 2024 to 2034." --- (NVDA, press release, 2024/08/14)

"It's growing, so we want to continue to increase its scale. And we believe that by continuing to scale the AI models that will reach a level of extraordinary usefulness and that it would open up, I realize the next industrial revolution." --- (NVDA, earning call, 2025/Q2)

Impact of AI on healthcare workforce dynamics

AI integration is reshaping healthcare workforce dynamics by enhancing operational efficiency and care coordination. Companies like HCA Healthcare and Avant Technologies emphasize leveraging AI to improve patient outcomes and staffing balance, while innovations like Medtronic's GI Genius system enhance detection capabilities, potentially altering healthcare roles.

"We won't do it overnight. Some areas we can, but this is a tremendously exciting agenda for us as a management team, because we can improve on our patient outcomes and really get to achieving our mission at a higher level because we're leveraging the last real opportunity of scale in our company, and that is to use this incredible database to narrow the variation that exists in healthcare inside of our company and help support better outcomes across just about every dimension of our business." --- (HCA, conference, 2024/06/05)

"Emerging AI-focused tech company Avant Technologies Inc. (OTCQB:AVAI) developing solutions in AI infrastructure while exploring additional technologies in the biotechnology and healthcare sectors, recently announced a significant initiative to improve patient care through advanced AI-powered healthcare infrastructure." --- (AVAI, press release, 2024/08/14)

"We're also focused on coordination of care, particularly at transition points in care, where we've increased post-discharge visits for patients who have been hospitalized that has, in fact, reduced readmission rates by 10% in our most mature markets." --- (UNH, earning call, 2024/02/22)

"Just, I think it all starts with our improving capacity on the inpatient side because of the improving balance between supply and demand on staffing upstairs." --- (HCA, conference, 2024/05/28)

"Its significant impact has been well researched with more than 30 academic and real-world publications across a combined total of 23,000+ patients. Based on the current global install base, the GI Geniusâ„¢ system has the potential to impact 2.7 million patients annually. Now, with the launch of ColonPROâ„¢ software, the GI Geniusâ„¢ system takes a significant leap forward in AI-driven polyp detection by introducing an enhanced algorithm, supported by a dataset that is double the size of the previous one, resulting in a notable improvement in its detection capabilities." --- (MDT, press release, 2024/04/10)

Patient data privacy concerns with AI integration

AI integration in healthcare raises significant patient data privacy concerns. Johnson & Johnson's use of extensive electronic medical records highlights the risks associated with real-world data. Similarly, Walgreens emphasizes its secure clinical trial platform, underscoring the importance of compliance in protecting patient information during AI-driven initiatives.

"And we're using it together with real world data where we have data from electronic medical records from more than 600,000,000 patients to simulate different eligibility criteria as we develop protocols and helps us to understand what that will do in terms of the ability to find patients that meet those criteria." --- (JNJ, conference, 2024/06/12)

""Our network of community pharmacies and our compliant and secure clinical trial platform enables us to pioneer a comprehensive solution to make clinical research an integral part of a patient's healthcare journey, especially when it is most critical for the well-being of our country, during a public health emergency."" --- (WBA, press release, 2024/08/19)

AI's role in reducing healthcare disparities

AI integration in healthcare is pivotal for reducing disparities. Companies like Centene and UnitedHealth emphasize partnerships and initiatives aimed at improving access to maternal and reproductive health services for underserved populations. CVS and Amgen highlight efforts to enhance accessibility to essential treatments, showcasing AI's potential to streamline care delivery and address inequities.

"By launching a partnership with Mae in July to increase access to doula support and other services, Meridian works toward its commitment to reduce disparities in maternal outcomes and improve the overall perinatal health outcomes in Michigan, where Black women are more than twice as likely than white women to die from maternal-related complications." --- (CNC, press release, 2024/09/19)

""Eliminating racial and ethnic disparities in health care is essential to improving the quality of care overall."" --- (UNH, press release, 2024/08/14)

"We are taking a big step toward lowering barriers that prevent women from getting the birth control they need and addressing disparities in contraceptive access for those in historically underserved areas. "Enabling pharmacists to prescribe hormonal birth control is an important step to address disparities in access to basic, necessary reproductive health care." --- (CVS, press release, 2024/09/12)

"The utility of these medicines in combination, which is so much easier to access and assess than other complex modalities, say, like CAR-T and moving these medicines to the point of therapy where they can have the greatest impact, namely frontline, also pathways to reduce monitoring. Jay, we are leveraging all the learnings of BLINCYTO to drive and expedite the development of IMDELLTRA to be a component of frontline small cell lung cancer therapy, both with extensive stage and limited stage disease." --- (AMGN, earning call, 2024/Q2)

"So you have a larger, more acute cohort, as a result of that. The second aspect of our acuity is our strategic initiatives to grow complexity around programs that we know produce, higher revenues per patient and really are part of our network strategy to be comprehensive in the services that we offer, hopefully creating a one stop shop for a patient if they need, you know, more complex and deeper care." --- (HCA, conference, 2024/06/05)

See also