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Cisco's Layoff Strategy: Implications for Future Growth

September 22, 2024

Note: We reveal investment insights through the quotes of top business leaders.

Key Takeaways

  • Cisco's layoff strategy is aimed at transitioning to a recurring revenue model, enhancing operational efficiency, and reallocating resources to high-growth areas like security and observability.
  • The restructuring is expected to drive profitability and long-term growth, despite current macroeconomic challenges and competitive pressures.
  • Cisco's focus on AI, cloud, and security is projected to significantly contribute to future growth, with a conservative approach to long-term financial goals.
  • Customer feedback indicates strong market positioning, with increased spending among top clients, validating Cisco's platforming strategy.
  • The layoffs may reduce future liabilities, but their immediate impact on financial health remains uncertain, necessitating careful monitoring.

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Reasons Behind Cisco's Layoff Strategy

Cisco's layoff strategy is driven by a shift towards a recurring revenue model, necessitating operational streamlining for enhanced profitability. Additionally, competitive pressures in the security market and a strategic pivot towards integrated solutions highlight the need for resource realignment to capitalize on emerging opportunities.

"If I step back to the thought process behind that, we've been building out a much more recurring revenue model at Cisco, which brings the advantage of predictability and more than 50% post Splunk about 56% of our reported revenues are now on a subscription basis, right." --- (CSCO, conference, 2024/09/10)

"And so we very quickly made a set of product decisions and did the important alignment to ensure that we could go hard after this market, delivering the right level of innovation and really capitalizing on what we believe to be a tremendous opportunity ahead of us. And we think the leadership that we have in security, combined with the interesting assets that we have broadly in observability and the market leadership position we've established there only gets better within Cisco." --- (CSCO, event transcript, 2024/06/04)

"Jeetu Patel: Thank you for doing this. Tal Liani: And I want to start with high level question because we want to understand, when we ask your competitors about how is Cisco in security, you're obviously one of the largest company, if not the largest company in the space in certain markets, And they're talking about some share losses and you made changes in your strategy." --- (CSCO, conference, 2024/05/07)

"Scott Herron: Yes. I think it's a number of things that are driving that. The first is we had historically, and by that I mean go back to when I joined Cisco, our security strategy was really to more of a piece part strategy to sell against other piece part providers, which I guess made sense at the time." --- (CSCO, conference, 2024/09/10)

"Change creates winners and users, right, as we talked about. And I think Cisco is positioned to capitalize on these changes and be accelerating our position in the market." --- (CSCO, conference, 2024/05/07)

Impact on Operational Efficiency and Growth

Cisco's layoff strategy aims to enhance operational efficiency while investing in key growth areas. The restructuring plan is designed to drive efficiency and focus on profitable growth, particularly in fast-growing sectors like security and observability, ultimately positioning Cisco for long-term success despite current challenges.

"We believe that we are making progress on our strategic priorities. We continue to operate in a challenging macroeconomic and highly competitive environment and while the overall environment remains uncertain, we continue to invest in priority areas with the objective of driving profitable growth over the long term. CISCO SYSTEMS, INC." --- (CSCO, sec filing, 2024/Q3)

"To focus on these key priority areas, today, we announced a restructuring plan to allow us to both invest in key growth opportunities as well as drive more efficiency in our business. Now let me share some details on our fourth quarter." --- (CSCO, earning call, 2024/Q4)

"Obviously, security and observability off a smaller base, but growing significantly faster over that time. Services will continue to grow in this 2% to 4 percent." --- (CSCO, event transcript, 2024/06/04)

"These changes were primarily from a revenue decrease, incremental operating expenses from Splunk, higher restructuring and other charges and higher amortization of purchased intangible assets, partially offset by a gross margin percentage increase (driven by favorable product mix, productivity benefits, partially offset by negative impacts from pricing)." --- (CSCO, sec filing, 2024/Q4)

"It's okay. Like we know these things happen. And so it gives us this opportunity to, again, be 100% focused on growth while we're driving integration that's obvious that ultimately will give us some cost benefit along the way." --- (CSCO, event transcript, 2024/06/04)

Strategic Shifts in Business Focus

Cisco is strategically reallocating resources to focus on high-impact areas, enhancing integrated infrastructure solutions through partnerships, particularly with Lenovo, to drive digital transformation and AI capabilities. This shift aims to optimize customer outcomes and improve enterprise productivity in a rapidly evolving market.

"The strategic partnership will deliver integrated infrastructure solutions and services that are tested and optimized for interoperability, allowing customers to accelerate go-to-market initiatives and business outcomes." --- (CSCO, press release, 2024/05/30)

"It really is about ensuring in a rapidly moving markets that we serve that we're able to shift resources into the most important areas." --- (CSCO, earning call, 2024/Q4)

"We further regard free cash flow as a useful measure because it reflects cash that can be used to, among other things, invest in our business, make strategic acquisitions, repurchase common stock, and pay dividends on our common stock, after deducting capital investments." --- (CSCO, sec filing, 2024/Q3)

"And we've been fundamentally helping customers work through how do you rationalize the numbers tools down to something that you can really drive the right strategic outcomes." --- (CSCO, event transcript, 2024/06/04)

"The two companies agree to design, engineer and deliver deeply integrated solutions that advance generative AI capabilities and digital workplace solutions to boost enterprise productivity Partnership includes go-to-market initiatives for delivering complete digital workplace, cloud networking, hybrid AI infrastructure solutions, and Lenovo managed services to customers globally Lenovo and Cisco today unveiled a global strategic partnership to deliver fully integrated infrastructure and networking solutions designed to accelerate digital transformation for businesses of all sizes." --- (CSCO, press release, 2024/05/30)

Long-term Growth Projections Post-Layoffs

Cisco's long-term growth projections post-layoffs focus on AI, cloud, and security, expected to contribute significantly to growth. A conservative approach is advised, considering backlog impacts and product order bookings, which indicate modest growth. Overall, Cisco aims to maintain its long-term growth rate despite recent challenges.

"So I'll ask you a question on AI, which is pretty much a follow-up there. But this goes back to your prepared remarks where you said AI, cloud, security, that's taking about 50% of R and D. I would expect that at some point when you're sort of looking at the long term model, these three areas start to contribute 50% of the growth as well, is what you're investing towards. So when you think about AI in that sort of long term model, when do you get to that point where AI security all of that contribute 50% of the growth?" --- (CSCO, event transcript, 2024/06/04)

"But as we look ahead, I think it pays to at this point, kind of given what's happened over the last 2 or 3 years, it pays to be conservative as we lay out those longer term goals." --- (CSCO, event transcript, 2024/06/04)

"And so in addition to doing the year-on-year growth rates the way you're doing it, you need to think of the backlog impact on the year-on-year growth rates in both this quarter, next quarter, and again a tough compare in Q1 of '25." --- (CSCO, earning call, 2024/Q3)

"If you netted out these large -- we call them whole portfolio agreements. If you netted those out of both years, actually the product order bookings growth goes up modestly." --- (CSCO, earning call, 2024/Q4)

"And it's in that same range that we gave you for the long-term growth rate." --- (CSCO, earning call, 2024/Q4)

Customer Feedback and Market Positioning

Cisco's strategy emphasizes enhancing customer outcomes and market positioning, as evidenced by their focus on product deployments and customer adoption. The company's platforming approach has led to increased spending among top customers, indicating strong market presence and positive customer feedback.

"Cisco announces @garylsteele as new president of Go-to-Market to accelerate customer outcomes and drive digital resilience worldwide." --- (CSCO, Twitter, 2024/05/15)

"Even though we saw improved product deployments by customers in the third quarter of fiscal 2024, we believe that some impacts on overall product demand may continue through at least the end of fiscal 2024 as customers complete the installation of the majority of their product deployments." --- (CSCO, sec filing, 2024/Q3)

"And we think it's incredibly important. If you look across the broad Splunk customer base, what you'll find is that we are so focused on making sure that mission critical applications stay up and running. It was interesting, I was in Davos in January and I get there and Chuck says, Oh, there's a meeting I want you to go to." --- (CSCO, event transcript, 2024/06/04)

"So, as we start to roll this stuff out, we expect continued growth in terms of just our awareness, presence in the market and customer adoption." --- (CSCO, conference, 2024/05/07)

"Also proof points that the platforming approach is working in networking. Across those 12 franchises, 90% of our customers have of our top 2,000 customers, I should say, have 5 plus franchises, and 20% of them have 9 plus franchises. Now for each additional franchise, the ARR spend goes up 1.3x with Cisco." --- (CSCO, investor day, 2024/06/04)

Competitive Landscape Changes Post-Layoffs

Post-layoffs, Cisco faces a competitive landscape where pricing pressures may not significantly rise, as companies focus on enhancing digital experiences. Their Digital Experience Assurance solutions position them to maintain a competitive edge by ensuring minimal disruptions, crucial for brand reputation and productivity.

"Maybe you can talk about the competitive landscape for your business and why should we not assume that pricing pressures are going to significantly rise in this environment as everybody is trying to fight for footprint?" --- (CSCO, earning call, 2024/Q1)

"Digital Experience Assurance powered by ThousandEyes enables proactive, automated event remediation and can even correlate configuration histories across owned infrastructure and your public cloud infrastructure with experiences, which can mean the difference between a 4-hour outage and a 4-minute disruption. Organizations are competing in a digital landscape where brand reputation, revenue, and employee productivity depend on consistently delivering exceptional digital experiences to every user, everywhere, every time." --- (CSCO, press release, 2024/06/04)

Financial Implications of Layoffs on Cisco

Cisco's layoffs may lead to a reduction in future liabilities, as indicated by potential payments of approximately $127 million. However, the impact on overall financial health remains unclear, with no direct correlation established between layoffs and immediate financial improvements.

"As of July 27, 2024, CISCO SYSTEMS, INC. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued) the total maximum potential future payments related to these guarantees was approximately $127 million, of which approximately $13 million was recorded as deferred revenue." --- (CSCO, sec filing, 2024/Q4)

"At CISCO SYSTEMS, INC. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (Continued) the point of the loss recognition, a new, lower cost basis for that inventory is established, and subsequent changes in facts and circumstances do not result in the restoration or increase in that newly established cost basis." --- (CSCO, sec filing, 2024/Q4)

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