Target's Preparations for the 2024 Holiday Shopping Season
September 21, 2024
Note: We reveal investment insights through the quotes of top business leaders.
Key Takeaways
- Target is focusing on strong inventory management to enhance margins and improve in-stock positions, ensuring product availability during the holiday season.
- The retailer is leveraging advanced fulfillment services, including same-day delivery and Order Pickup, to meet consumer demand efficiently.
- Target's marketing strategy emphasizes early shopping trends, with nearly 50% of consumers expected to start their holiday shopping as early as August and September.
- The company is enhancing customer experience through technology integration, including GenAI applications and improved search capabilities.
- Sustainability initiatives are being prioritized, reflecting a broader commitment to eco-friendly practices in the retail sector.
Target's inventory management strategies for the holidays
Target's inventory management strategies for the holiday season focus on strong inventory control to enhance margins, efficient fulfillment services like same-day delivery, and the support of seasonal team members to ensure product availability. These efforts aim to maintain lean inventory while improving in-stock positions to meet customer demand effectively.
"Corey Tarlowe: Great. And then just as a follow-up, one of the things that's also clear with Target is that strong inventory management helps to unlock better margins." --- (TGT, earning call, 2025/Q1)
"Consumers can use the retailer's industry-leading fulfillment services, including Drive Up and Order Pickup, or use their Target Circle 360 benefits to have their holiday finds delivered to their doorstep through unlimited same-day delivery, or get free 2-day shipping when they spend $35." --- (TGT, press release, 2024/09/16)
"Seasonal team members help Target deliver a joyful and easy holiday shopping experience by supporting Order Pickup and Drive Up, stocking products and helping get holiday purchases to Target guests and stores as quickly as possible." --- (TGT, press release, 2024/09/16)
"Although they make it look easy, managing in the current environment is anything but straightforward, and it is their passion and talent that allows us to drive great interactions with our guests to keep inventory lean and yet improve our in-stock positions and set us up quarter after quarter to help all families discover the joy of everyday life." --- (TGT, earning call, 2025/Q1)
""Our teams work hard to deliver great value every day, and these new lower prices across thousands of items will add up to additional big savings for the millions of consumers that shop Target each week for their everyday needs. New lower prices for Memorial Day and every day Consumers will find reduced prices on everyday items needed to run their households and maximize their budgets, especially as they stock up for Memorial Day, Fourth of July and back-to-school and back-to-college season."" --- (TGT, press release, 2024/05/20)
Supply chain logistics and challenges
Target is enhancing its supply chain resilience by improving in-stock positions and collaborating with logistics partners. This includes leveraging insights from competitors like Walmart and Amazon, while also focusing on efficient integration with logistics providers like FedEx to navigate challenges ahead of the holiday season.
"In Supply Chain Solutions, revenue increases for the quarter were primarily driven by growth in Logistics, while year-to-date revenue declines were driven by Forwarding, particularly our truckload brokerage business." --- (UPS, sec filing, 2024/Q2)
"And so we're really proud of our position from a supply chain standpoint. We worked diligently to provide resilience across the food supply chain over the past couple of years. I'm working on a number of initiatives, Doug, things like long term agreements with our suppliers to make sure that they can make the investments they need to secure future food supply, working diligently in things like sustainability across the key stakeholder groups to equip farmers to make sure that our food supply is steady for years to come." --- (WMT, event transcript, 2024/06/05)
"Please proceed. Youssef Squali: Great. Thank you very much. Andy, on logistics, in September, you launched Amazon supply chain." --- (AMZN, earning call, 2024/Q1)
"But one, I just want to go back to that I touched on my remarks, is the work on retail fundamentals our teams have done, an improved in-stock position, a huge shout-out to teams across merchandising, supply chain and stores that have helped drive that improvement, it's just one more arrow we have in the quiver to show up even stronger in Q2 next year -- or this year than we did last year." --- (TGT, earning call, 2025/Q1)
"We're also integrating with our customers to make sure that their supply chain is efficient." --- (FDX, conference, 2024/05/29)
Marketing strategies for the 2024 holiday season
Target's marketing strategies for the 2024 holiday season will likely focus on early shopping trends, as nearly 50% of consumers are expected to start their holiday shopping as early as August and September. Additionally, leveraging strong product categories and enhancing eCommerce fulfillment will be crucial for maximizing sales.
"Sales by Product Category Three Months Ended Six Months Ended August 3, 2024 July 29, 2023 Apparel & accessories 17 % 17 % 17 % 16 % Beauty 14 13 13 12 Food & beverage 22 22 23 23 Hardlines 13 14 13 14 Home furnishings & décor 16 16 15 16 Household essentials 18 18 19 19 Total 100 % 100 % 100 % 100 %" --- (TGT, sec filing, 2024/Q2)
"This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240918478285/en/(Graphic: Business Wire) This year, nearly 50% of consumers will start their holiday shopping as early as August and September1, as people remain price-conscious and plan ahead to maximize their holiday budgets." --- (WMT, press release, 2024/09/19)
"The increase in North America operating income in Q1 2024, compared to the comparable prior year period, is primarily due to increased unit sales and increased advertising sales, partially offset by increased shipping and fulfillment costs and increased technology and infrastructure costs." --- (AMZN, sec filing, 2024/Q1)
"Sales by Product Category Three Months Ended May 4, 2024 April 29, 2023 Apparel & accessories 16 % 16 % Beauty 13 12 Food & beverage 24 24 Hardlines 13 14 Home furnishings & décor 15 15 Household essentials 19 19 Total 100 % 100 % Note 2 to the Financial Statements provides additional product category sales information." --- (TGT, sec filing, 2024/Q1)
"The Sam's Club segment's eCommerce sales positively contributed approximately 2.2% and 1.9% to comparable sales for the three and six months ended July 31, 2024, respectively, which was primarily driven by club-fulfilled curbside pickup and delivery." --- (WMT, sec filing, 2025/Q2)
Pricing and competitive positioning strategies
Target is enhancing its competitive positioning through strategic pricing and marketing efforts, as indicated by its increased SG&A expenses to support initiatives like Target Circle. Competitors like Walmart and Costco emphasize daily pricing adjustments, while Amazon's fee reductions have driven apparel growth, highlighting the dynamic retail landscape.
"At times, we adjust our business strategies to maintain and strengthen our competitive positions in the countries in which we operate." --- (WMT, sec filing, 2025/Q2)
"I mean, we are competitive on a daily basis. Our buyers are on top of pricing daily, weekly and we all review them each month." --- (COST, earning call, 2024/Q3)
"On the SG&A line, we saw a rate increase of about 130 basis points in the first quarter, reflecting the deleveraging effect of a decline in sales, combined with the impact of multiple cost increases, including compensation and benefits for our team and higher marketing expense to support the launch of Target Circle." --- (TGT, earning call, 2025/Q1)
"On seller fees, lowering apparel fees has spurred substantial year-over-year unit growth in apparel. And the incentive we've given sellers to send." --- (AMZN, earning call, 2024/Q2)
"We also have the flexibility to adjust product specs and price points to address any changes in the market. Regarding ocean freight, our exposure to spot rates remains limited as the vast majority of our capacity is covered by annual or long-term contracts." --- (DLTR, earning call, 2024/Q2)
Enhancements in customer experience
Target is enhancing customer experience through advanced search capabilities and the implementation of GenAI technology, aiming for a seamless shopping journey. These improvements reflect a broader trend in retail, where companies are leveraging technology to refine customer interactions and streamline processes.
"This enhanced search experience will continue to expand and will be available to all consumers later this summer. In addition to these enhancements, Target will continue testing dozens of additional GenAI applications throughout 2024 and beyond." --- (TGT, press release, 2024/06/20)
"And we enhanced our filtering capabilities, improving the customers’ ability to find exactly what they are looking for." --- (HD, earning call, 2024/Q1)
"In 2023, we continue to invest in our total home strategy initiatives, while we transform and modernize our technology as we strive to create a seamless omni channel experience for our customers. As a reminder, our total home strategy is built to enhance customer engagement and position Lowe's for market share gains through 5 key areas: increasing pro penetration accelerating our online business expanding our installation services, driving localization and elevating our product assortment." --- (LOW, event transcript, 2024/05/31)
"So that's one example of using the latest technology that we can to try to improve customer experiences. And so, you know, customers in many cases start shopping in the store." --- (WMT, earning call, 2025/Q1)
"This enhancement will allow our customers primarily the residential pro to initiate a return from their job site versus having to return big and bulky items to the store." --- (HD, earning call, 2024/Q1)
Consumer trends and shopping behavior
Consumer trends for the 2024 holiday season indicate that shoppers are facing economic pressures from high interest rates and inflation, yet they seek value and differentiated shopping experiences. Target aims to enhance customer engagement through a strategic mix of merchandise, pricing, and convenience to drive traffic and spending.
"We're seeing a lot of the same consumer trends that we have been talking about for the last year." --- (AMZN, earning call, 2024/Q2)
"Within data analytics and insights, Walmart Data Ventures continues to see strong results as clients value the insights we provide, bringing together consumer behavior with omnichannel sales and inventory trends across our platform. Our client base has increased nearly 200% versus last year as we launch new tools and enter new markets, including the expansion of our Walmart Luminate product in Mexico in May." --- (WMT, earning call, 2025/Q2)
"As it relates to the consumer backdrop, our customers continue to be pressured by a number of economic factors, including high interest rates and inflation." --- (KSS, earning call, 2024/Q1)
"We believe that our ability to successfully differentiate our guests’ shopping experience through a careful combination of merchandise assortment, price, convenience, guest experience, and other factors will, over the long-term, drive both increasing shopping frequency (number of transactions, or 'traffic') and the amount spent each visit (average transaction amount)." --- (TGT, sec filing, 2024/Q2)
"So we're seeing that benefit from both sides of the consumer that great value in both areas are doing very well." --- (COST, earning call, 2024/Q3)
Technology integration in holiday operations
Target's holiday strategy emphasizes exclusive deals and promotions, likely supported by technology to enhance customer experience. Additionally, the expansion of fulfillment networks is crucial for managing inventory and shipment volumes, highlighting the importance of effective technology integration in holiday operations.
""From only-at-Target exclusives to the return of Target Circle Week and great deals every day, our plans are unmistakably Target and will add extra sparkle and delight to the holidays. Incredible deals every week of the season Consumers can get a head start on holiday shopping with seven days of deals during Target Circle Week, Oct. 6-12."" --- (TGT, press release, 2024/09/16)
"We seek to expand our fulfillment network to accommodate a greater selection and in-stock inventory levels and to meet anticipated shipment volumes from sales of our own products as well as sales by third parties for which we provide the fulfillment services. We regularly evaluate our facility requirements." --- (AMZN, sec filing, 2024/Q1)
"Technology races are often won not by the country that invents something first, but by the country that deploys it best." --- (GOOG, Twitter, 2024/04/13)
Sustainability initiatives for the holiday season
Target's sustainability initiatives for the 2024 holiday season are influenced by industry leaders like Amazon and Walmart, both emphasizing eco-friendly practices. Amazon aims for net-zero carbon by 2040, while Walmart focuses on building sustainable e-commerce, highlighting a broader retail commitment to sustainability during the holiday shopping period.
"Commitment to sustainability Amazon is committed to becoming a more sustainable business and reaching net-zero carbon across its operations by 2040, 10 years ahead of the Paris Agreement, as part of The Climate Pledge." --- (AMZN, press release, 2024/08/21)
"While we're doing that, you're also getting in and making sure that you're building out more sustainable businesses around e-commerce." --- (WMT, earning call, 2025/Q1)
"I’m proud of all the teams that are working together to make significant strides in our sustainability journey." --- (AMZN, Twitter, 2024/07/11)
"☀️🏝️ We also dropped our 2023 Sustainability Report yesterday, so if you want to learn more about Amazon's sustainability journey, check it out. https://t.co/Hh3IVchiy9" --- (AMZN, Twitter post, 2024/07/11)