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Consumer Spending Trends: Impact on Major Fast Food Chains

August 11, 2024

Note: We reveal investment insights through the quotes of top business leaders.

Key Takeaways

  • Economic conditions, including inflation and volatile commodity markets, significantly impact fast food chains' profitability and pricing strategies.
  • Fast food chains are focusing on affordability and value to meet current consumer needs, with investments in technology and supply chain to handle growing demand.
  • Consumers are increasingly favoring flexible value programs and premium, customizable beverages, influencing market share and consumer trends.
  • Major fast food chains leverage digital transformation to enhance consumer engagement and operational efficiency, with significant boosts in digital sales.
  • The competitive landscape is shaped by evolving consumer preferences, economic pressures, and the need for digital and delivery innovations.

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Economic Conditions and Fast Food Spending

Economic conditions, including inflation and volatile commodity markets, significantly impact fast food spending. McDonald's and Chipotle highlight how fluctuations in ingredient costs, seasonal shifts, and macroeconomic factors influence their profitability and pricing strategies, ultimately affecting consumer spending patterns.

"Operating results by impacting restaurant profitability. The commodity markets for some of the ingredients we use, such as beef and chicken, are particularly volatile due to factors such as seasonal shifts, climate conditions, industry demand and other macroeconomic conditions, international commodity markets, food safety concerns, product recalls, government regulation, and acts of war, terrorism or other hostilities, all of which are beyond our control and, in many instances, unpredictable." --- (MCD, sec filing, 2024/Q2)

"Seasonal factors, however, might be moderated or outweighed by other factors that may influence our quarterly results, such as unexpected publicity impacting our business in a positive or negative way, worldwide health pandemics, impact of inflation on consumer spending, fluctuations in food or packaging costs, or the timing of menu price increases or promotional activities and other marketing initiatives." --- (CMG, sec filing, 2024/Q2)

"The commodity markets for some of the ingredients we use, such as beef, chicken and pork, are particularly volatile due to factors such as seasonal shifts, climate conditions, industry demand and other macroeconomic conditions, international commodity markets, food safety concerns, product recalls, government regulation, and acts of war, terrorism or other hostilities, all of which are beyond our control and, in many instances, unpredictable." --- (MCD, sec filing, 2024/Q1)

"Food, beverage and packaging costs decreased 0.2% as a percentage of total revenue for the six months ended June 30, 2024 compared to the six months ended June 30, 2023, including a 1.0% benefit from menu price increases in the prior year." --- (CMG, sec filing, 2024/Q2)

"And as I talked about earlier, certainly, inflation on food and paper and other cost items outside of wages has come down substantially from where it's been over the last couple of years." --- (MCD, earning call, 2024/Q2)

Current Consumer Spending Patterns

Fast food chains are focusing on affordability and value to meet current consumer needs (MCD). Anticipated increases in spending, particularly in international markets like China, are expected to boost business (SBUX). Investments in technology and supply chain are being made to handle growing demand (DPZ). Positive consumer scores reflect successful value propositions (CMG), despite external pressures like labor costs (YUM).

"I think the sharp point and Chris mentioned this is just we've got that opportunity on affordability, and we're really laser-focused on making sure we can meet the need that consumers are expressing in the current context, but we feel really good about all the other aspects of the experience and how we're delivering against what customers are expecting." --- (MCD, earning call, 2024/Q1)

"We know that over time as the Chinese consumer starts spending, what you're going to realize is that we have a business that is healthy." --- (SBUX, earning call, 2024/Q2)

"I think it's consumer technology, store technology investments and as well as supply chain capacity to actually make sure that we have enough resources to basically fulfill the demand that we're expecting to see incrementally, demand coming from both same store" --- (DPZ, conference, 2024/06/10)

"Our guests expect this now more than ever, and we are committed to making this investment to reinforce that Chipotle stands for a generous amount of delicious, fresh food at fair prices for every customer, visit.The good news is that we are already beginning to see our actions positively reflected in our consumer scores and our value proposition remains very strong." --- (CMG, earning call, 2024/Q2)

"So the margins are quite impressive in the context of the labor pressures you're seeing in California, the value -- spend from consumers." --- (YUM, earning call, 2024/Q2)

Shifts in Consumer Preferences

Consumers are increasingly favoring flexible value programs and premium, customizable beverages. McDonald's has seen market share gains in Europe due to adaptable value offerings, while Starbucks reports a shift towards cold beverages like Iced Shaken Espresso. However, McDonald's U.S. outperformance gap has narrowed, indicating evolving consumer trends.

"These price increases disrupted long-running value programs and led consumers to reconsider their buying habits. In some markets like Germany, Spain and Poland, the flexibility of their value programs like McSmart have allowed them to quickly make adjustments that were embraced by consumers and drove market share gains." --- (MCD, earning call, 2024/Q2)

"Some of them are premium beverages. Those are opportunities for customers to be able to customize in ways that meet their tastes and preferences." --- (SBUX, conference, 2024/06/05)

"But it does -- I guess what does surprise me is that the gap to the industry, at least in the U.S., has eroded and that outperformance gap, I wonder whether it's the surveys or certain consumer trends as you slice it in, even dayparts, what are the insights about why that gap has narrowed because it has been surprising." --- (MCD, earning call, 2024/Q1)

"Partially offsetting the decline was a 4% increase in average ticket reflecting pricing as well as the continued mix shift into cold beverages such as Iced Shaken Espresso and Matcha Tea Latte, which resonate with our customers." --- (SBUX, earning call, 2024/Q2)

"And then we have experienced negative comps here in July. The success, obviously, we've seen is the shift in traffic that we're experiencing." --- (MCD, earning call, 2024/Q2)

Pricing Strategies and Adjustments

Major fast food chains like Starbucks and Domino's leverage their scale to achieve better pricing and manage costs. McDonald's focuses on consumer needs to make appropriate adjustments. Domino's employs high-low pricing tactics to balance initial high prices with subsequent discounts, enhancing profitability for franchisees.

"And while we're focused on quality, we leverage our scale to be able to get better pricing." --- (SBUX, conference, 2024/06/05)

"And I think from a pricing perspective, we were in a good enough place already from a pricing and flow through perspective to drive $23,000 in improvement in profit in 2023 for the franchisees in the United States." --- (DPZ, conference, 2024/06/10)

"And so what we're focused on is always is listening to the needs of consumers, making sure we're making the appropriate adjustments in our business to deliver against those needs, and of course, is always ensuring that we can do it better than anyone else." --- (MCD, earning call, 2024/Q1)

"It's more blueberries, a more elevated muffin, but we've leveraged our scale to ensure we maintain pricing and overall cost factors, which is part of our efficiency efforts." --- (SBUX, conference, 2024/06/05)

"Just for my understanding, are you saying the tactic the pricing factor that you're going to be deploying on UBERT is going to be more of a high low, which implies maybe starting with a higher price going forward, but discounting a little bit more, ending up at the same price level as of when you started the trial?" --- (DPZ, conference, 2024/05/30)

Impact of Digital Transformation

Major fast food chains are leveraging digital transformation to enhance consumer engagement and operational efficiency. McDonald's focuses on digital customer acquisition and retention, Starbucks accelerates digital storyboard deployment, Chipotle leverages a 40 million-member rewards program, and Yum! Brands significantly boosts digital sales. Domino's, however, has seen limited updates to its e-commerce platform.

"And the reason I say that is, while we were at the forefront of the digital transformation in the company's consumer experience about a decade ago like we talked about earlier, that e commerce platform really hasn't had much more than small patches and updates had to it over the last 10 years or so or more than 10 years now." --- (DPZ, conference, 2024/06/10)

"Chris Kempczinski: Thanks, Ian. Earlier this month, we brought leaders together to discuss our goals and objectives as we further establish McDonald's as a leading global consumer brand. As a team, we are committed to act with urgency, cementing our value leadership growing share in areas like chicken and bolstering loyalty through digital customer acquisition, adoption and retention on a global scale, and we are continuing to lean into our three pillars, M, C and D as our blueprint and engine for growth while leveraging technology to transform how we operate across all platforms. Even as the world around us continues to change, we know the power of the McDonald's brand will prevail." --- (MCD, earning call, 2024/Q2)

"We're also accelerating the rollout of digital storyboards with target deployment across most US stores in the next two years, a year earlier than originally anticipated. Lastly, we are working on other ways to enhance the cafe experience." --- (SBUX, earning call, 2024/Q3)

"It is exciting that we now have a digital reach of about 40 million rewards members that we can leverage to increase engagement." --- (CMG, earning call, 2024/Q1)

"The deployment of our capabilities in this first phase of our journey has driven the dramatic increase in our digital sales from approximately 20% in 2019 to over 50% now." --- (YUM, earning call, 2024/Q1)

Competitive Landscape

The competitive landscape in the fast food industry is shaped by evolving consumer preferences, economic pressures, and the need for digital and delivery innovations. McDonald's highlights the importance of adapting to these changes to maintain competitive positioning and anticipates moderated growth due to economic challenges impacting consumer spending.

"The competitive business landscape continues to evolve in light of changing business trends, consumer preferences, trade area demographics, consumer use of digital, delivery and drive thru, local competitive positions and other economic factors." --- (MCD, sec filing, 2024/Q1)

"At the end of the day, we expect customers will continue to feel the pinch of the economy and a higher cost of living for at least the next several quarters in this very competitive landscape." --- (MCD, earning call, 2024/Q2)

"As we've said before, as customers continue to be more intentional with the dollars that they spend in a pressured economic landscape, we expect moderated top line growth this year." --- (MCD, earning call, 2024/Q1)

"I think part of it's just been the landscape in the consumer is evolving and those platforms and offers have needed to be sharpened and I think better positioned to be delivering in the current context." --- (MCD, earning call, 2024/Q2)

Marketing Strategies

McDonald's focuses on culturally relevant marketing, Chipotle emphasizes brand advertising and menu innovation, Starbucks launches new product platforms, Domino's 'hungry for more' strategy shows strong results, and Pizza Hut integrates sustainability into its brand strategy.

"Under the Strategy, the Company will: • M aximize our Marketing by investing in new, culturally relevant approaches, grounded in fan truths, to effectively communicate the story of our brand, food and purpose." --- (MCD, sec filing, 2024/Q1)

"Now turning to marketing. Our marketing team has started the year-off strong with outstanding brand advertising and menu innovation." --- (CMG, earning call, 2024/Q1)

"We had to pull back marketing, and my sense is that as you look at what we now have in our stores, they're back in stores with new products and it's a platform that we will continue to build over time.So, we're not just launching a product, we're launching platforms." --- (SBUX, earning call, 2024/Q3)

"And I think that's a huge competitive advantage. I think our hungry for more strategy, all aspects of it are firing now and that strategy is strong and you saw our results and you saw competitive results in Q1, so it's making an impact." --- (DPZ, conference, 2024/05/30)

"As @PizzaHut’s Sr. Manager of Sustainability, Emily True integrates eco-practices into brand strategy, proving sustainability is a business imperative for a better planet." --- (YUM, twitter, 2024/05/30)

See also