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Generative AI: Transforming the Cloud Computing Landscape

July 23, 2024

Note: We reveal investment insights through the quotes of top business leaders.

Key Takeaways

  • Recent advancements in generative AI are driving significant growth and expansion in cloud computing offerings by major players like AWS, Nvidia, and Microsoft.
  • Integration of generative AI into cloud services by companies such as Salesforce, IBM, Amazon, Oracle, and Google is enhancing capabilities and driving growth.
  • Generative AI is pushing organizations to leverage scalable cloud infrastructures, with companies like Oracle and AWS supporting AI workloads and modern ERP services.
  • Customer demand for generative AI in cloud computing is surging, with increased usage and high-revenue customer growth reported by companies like Snowflake, Adobe, Salesforce, Google, and Microsoft.
  • Ethical practices, regulatory compliance, and security measures are critical as companies like Meta, IBM, and Amazon address the challenges associated with generative AI and cloud computing.

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Recent advancements in generative AI

Recent advancements in generative AI have led to significant growth and expansion in offerings by major players like AWS, Nvidia, and Microsoft. These advancements promise substantial productivity gains for governments and economies, and are expected to enhance mixed reality products, making immersive experiences easier to develop.

"We're pleased with our recent growth. We continue expanding our generative AI offerings in AWS and are encouraged by the response from customers." --- (AMZN, event transcript, 2024/05/22)

"And so each one of these advances in generative AI and the advancement of AI really begs for not having a widget that's designed for one model." --- (NVDA, earning call, 2025/Q1)

"A recent projection by Statista, a research firm based in Germany, predicts that the market for generative AI in Japan will expand to approximately $13 billion by 2030, representing a 17x increase from its size in 2023." --- (MSFT, press release, 2024/04/23)

"Recent advances in generative AI and AI supercomputing hold tremendous promise for governments and economies who can realize the productivity gains enabled by these technologies." --- (IBM, press release, 2024/04/05)

"Longer term, we expect Generative AI to play an increasing role in our mixed reality products making it easier to develop immersive experiences." --- (META, earning call, 2024/Q1)

Integration of generative AI into cloud services

Salesforce, IBM, Amazon, Oracle, and Google are integrating generative AI into their cloud services, enhancing capabilities and driving growth. Salesforce's Sales Cloud, IBM's hybrid cloud architecture, AWS's infrastructure investments, Oracle's AI-driven clinical tools, and Google's GCP growth all highlight the transformative impact of generative AI in cloud computing.

"That SFA platform got a lot better this quarter with the capabilities now that it's deeply integrated into Data Cloud, which gives SFA customers the next step of growth with our SFA platform, but also it has an incredible new level of artificial intelligence and Generative AI capabilities now built into the Sales Cloud." --- (CRM, earning call, 2025/Q1)

"And we're going through a big one right now with regards to Gen AI. So the investments that we're making around hybrid cloud architecture, which is synergistic with that GenAI application deployment, around automation, building out management layer portfolio and software, security and consulting are going to be key differentiators to us overall." --- (IBM, conference, 2024/05/20)

"We expect this shift to continue as we meaningfully increase our CapEx investments in 2024, primarily driven by higher infrastructure to support growth in AWS, including generative AI." --- (AMZN, event transcript, 2024/05/22)

"The constant innovation made possible with cloud computing, also enables customers to benefit from breakthrough AI technologies that can make their jobs easier and enhance patient experiences, such as the Oracle Clinical Digital Assistant." --- (ORCL, press release, 2024/04/23)

"Turning to the Google Cloud segment, revenues were $9.6 billion for the quarter, up 28%, reflecting significant growth in GCP with an increasing contribution from AI and strong Google workspace growth, primarily driven by increases in average revenue per seat." --- (GOOG, earning call, 2024/Q1)

Impact on cloud infrastructure and scalability

Generative AI is driving organizations to leverage scalable cloud infrastructures, as seen with Oracle and AWS, which support AI workloads and modern ERP services. Companies like Microsoft are migrating data to cloud environments to utilize new AI services, while Dell highlights the cost-effectiveness of AI inferencing on-prem versus cloud solutions.

"With the security and scalability of Oracle Cloud Infrastructure, organizations can scale and deploy sensitive enterprise AI workloads in a controlled and dedicated environment." --- (ORCL, press release, 2024/04/25)

"RISE with SAP allows the Project Kuiper team to leverage the most reliable and scalable infrastructure to run a modern, cloud ERP as a managed service, so they can focus on innovation instead of IT management." --- (AMZN, press release, 2024/05/29)

"Moreover, the pandemic prompted a rapid shift to digital transformation across industries, with organizations embracing cloud technologies to enable agility, scalability, and cost-efficiency." --- (IBM, press release, 2024/05/23)

"And AI inferencing on-prem can be 75% more cost effective than the cloud. Third, AI will be implemented in a wider range of ways, from locally on devices to massive data centers depending on the use case." --- (DELL, earning call, 2025/Q1)

"And that data has to be in a cloud based environment. And so you see organizations that are migrating their data to be able to apply the new AI services on it." --- (MSFT, conference, 2024/05/21)

Changes in customer demand and applications

Customer demand for generative AI in cloud computing is surging, with companies like Snowflake, Adobe, Salesforce, Google, and Microsoft reporting increased usage, high-revenue customer growth, and successful AI monetization. The demand is driven by the need for advanced AI solutions, low latency, and the ability to handle significant workload changes.

"While we have seen an increase in the number of customers that have contributed more than $1 million in product revenue in the trailing 12 months, we believe that there is a substantial opportunity to continue growing these customers further, as well as continuing to expand the usage of our platform within our other existing customers." --- (SNOW, sec filing, 2025/Q1)

"We're driving strong usage, value and demand for our AI solutions across all customer segments and seeing early success monetizing new AI technologies across our Digital Media and Digital Experience businesses." --- (ADBE, earning call, 2024/Q2)

"And so in a world where an extreme world, we're seeing this right now, but in an extreme world, if you go all the way to the right end of the equation and customers start, for example, riffing a bunch of customer service agents, they're still going to have to have the software there to provide the value." --- (CRM, conference, 2024/05/30)

"What is informing this outlook of visibility for you? If you can talk about, is it driven by any sort of Cloud demand inflection or step change in the Gemini workload demand?" --- (GOOG, earning call, 2024/Q1)

"And we see that with customer after customer after customer. There's just massive advantage in terms of latency." --- (MSFT, conference, 2024/05/29)

Competitive landscape and market positioning

Oracle is gaining momentum in the competitive cloud computing market, particularly through AI partnerships. Microsoft has implemented a comprehensive go-to-market strategy, with Azure bookings accelerating despite vendor concerns. IBM's repositioning around transformative technologies, including generative AI, is driving higher revenue growth and strong free cash flow yield.

"Brad Zelnick: Great. Thank you very much and congrats from me as well. Larry, it's great to see the amazing momentum in OCI, especially given it's a competitive market and the leading names in AI are coming to you, wanting to partner with Oracle." --- (ORCL, earning call, 2024/Q4)

"And we actually put together a pretty comprehensive go to market strategy early last year to help customers think through all of the different options because we've heard it loud and clear." --- (MSFT, conference, 2024/05/29)

"Those willing to invest with a long-term perspective may find that Meta's current strategies, while expensive now, could lead to substantial rewards as the company continues to dominate the social media landscape and expands its technological capabilities. Important Notice: This article has an informational focus and does not advocate for or against the company." --- (META, press release, 2024/05/10)

"That was up $600,000,000 year to year. So I think what you're seeing is the confidence in a repositioned IBM around those 2 transformative technological shifts and a very different investment thesis for IBM, higher revenue growth, higher operating margin, strong free cash flow yield and a higher return on invested capital." --- (IBM, conference, 2024/05/20)

"On one hand, you have bookings in Azure both accelerating year-over-year in the quarter, but we're seeing a lot of future concern hesitation from other vendors we all cover." --- (MSFT, earning call, 2024/Q3)

Regulatory challenges and ethical considerations

Meta, IBM, and Amazon emphasize the importance of ethical practices, regulatory compliance, and human rights assessments to mitigate legal, financial, and reputational risks in generative AI and cloud computing. Spain's commitment to responsible AI use further highlights the global focus on ethical and regulatory challenges.

"In closing, we urge our fellow shareholders to support proposal 8. And we urge the Board to demonstrate leadership so that Meta will not only lead in innovation, but also in ethical practices, protecting the users and upholding human rights globally." --- (META, event transcript, 2024/05/29)

"During the meeting at La Moncloa, the President stressed that agreements such as this one demonstrate Spain's commitment to accelerate the ethical and responsible use of AI, particularly in the public sector, with great impact on productivity for many sectors of the economy and on Europe's strategic autonomy." --- (IBM, press release, 2024/04/05)

"Supporting proposal 17 will protect our workforce, ensure regulatory compliance and enhance our reputation." --- (AMZN, event transcript, 2024/05/22)

"We believe that not only do these controversies create material reputational risk, but also legal, regulatory and financial risks that can impact shareholder value." --- (META, event transcript, 2024/05/29)

"This is a material risk to investors. A robust human rights impact assessment will enable Meta to better identify, address, mitigate and prevent such adverse human rights impacts that expose the company to regulatory, legal and financial risks. For these reasons, we ask you to support proposal number 10. Thank you." --- (META, event transcript, 2024/05/29)

Security and privacy concerns

Microsoft, Amazon, and Meta are addressing security and privacy concerns in generative AI by implementing rigorous security measures, ensuring compliance, and responding to privacy pushbacks. Cisco emphasizes the need for enhanced security architecture in distributed environments to safeguard AI innovations.

"G42 and Microsoft will also work together to bring advanced AI and digital infrastructure to countries in the Middle East, Central Asia, and Africa, providing these nations with equitable access to services to address important governmental and business concerns while ensuring the highest standards of security and privacy." --- (MSFT, press release, 2024/04/16)

"By leveraging the rigorous security, privacy and compliance built into AWS, CrowdStrike enables organizations to responsibly adopt AI innovations with security and trust built-in natively. Amazon Enhances Security with the CrowdStrike Falcon Platform" --- (AMZN, press release, 2024/05/02)

"After an outcry regarding privacy concerns, Microsoft Corporation (NASDAQ:MSFT) recently backtracked on a plan to have its new AI-powered PCs utilize a 'Recall' feature that would capture and store screenshots of users' desktop activities." --- (MSFT, press release, 2024/06/13)

"For Meta Platforms, Inc. (NASDAQ:META), a bold effort to improve its own AI aspirations is garnering plenty of pushback, as its plan to train its AI model on European data derived from Facebook is generating privacy concerns." --- (META, press release, 2024/06/28)

"So when you think about security in this world, security in an environment that's so distributed, the entire architecture has to change, which is why we have to create enforcement points throughout the network. And that's what technologies like HyperShield are going to do for us." --- (CSCO, event transcript, 2024/06/04)

Future outlook and potential innovations

Nvidia's innovation pace remains strong despite competition, with significant advancements in data center compute. Amazon's 'Q' tool is set to revolutionize software development by automating code transformation and debugging. Google's SGE in Search is expanding query capabilities with innovative, factual responses. However, deploying complex technologies poses challenges for future adoption.

"I guess, Jensen, a bit of a longer-term question. I know Blackwell hasn't even launched yet, but obviously, investors are forward-looking and amidst rising potential competition from GPUs and custom ASICs, how are you thinking about NVIDIA's pace of innovation and your million-fold scaling over the last decade, truly impressive." --- (NVDA, earning call, 2025/Q1)

"On the software development side, Q doesn’t just generate code, it also tests code, debugs coding conflicts, and transforms code from one form to another (today, developers can save months using Q to move from older versions of Java to newer, more secure and capable ones; in the near future, Q will help developers transform their .net code as well)." --- (AMZN, Twitter, 2024/04/30)

"Philipp Schindler: Thanks, Doug. On SGE in Search, look, I think it tends to really, we're seeing early confirmation of our thesis that this will expand the universe of queries where we are able to really provide people with a mix of factual answers, a link to sources across the web and bring a variety of perspectives, all in an innovative way." --- (GOOG, earning call, 2024/Q1)

"Recent Developments, Future Objectives and Challenges Demand and Supply, Product Transitions, and New Products and Business Models Our overall revenue, driven by data center compute, continued to grow through the first quarter of fiscal year 2025." --- (NVDA, sec filing, 2025/Q1)

"Deployment of new products to customers creates additional challenges due to the complexity of our technologies, which has impacted and may in the future impact the timing of customer purchases or otherwise impact our demand." --- (NVDA, sec filing, 2025/Q1)

See also