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Cloud Computing: Key Players and Future Growth Prospects

August 11, 2024

Note: We reveal investment insights through the quotes of top business leaders.

Key Takeaways

  • Market Leaders: Google, Microsoft, Amazon, Salesforce, and IBM are leading the cloud computing market with strong commitments to innovation and leadership.
  • Financial Performance: IBM, Oracle, and Microsoft report robust financial growth, with significant revenue increases and strategic investments driving future performance.
  • Competitive Advantages: Superior technology, cost efficiency, and enhanced customer experiences are key competitive advantages for Microsoft, IBM, Salesforce, Oracle, and Google.
  • Strategic Initiatives: Significant investments in AI, cloud infrastructure, and strategic partnerships are driving growth for Salesforce, IBM, Google, Oracle, and Microsoft.
  • Future Growth: AI demand, multicloud strategies, and new initiatives post-cost optimization are expected to drive future growth for Oracle, Salesforce, AWS, IBM, and Google Cloud Platform.

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Current Market Leaders

Google, Microsoft, Amazon, Salesforce, and IBM are the current market leaders in cloud computing, each demonstrating strong commitments to innovation and leadership in their respective segments.

"We are committed to this leadership long-term. This was underscored by the announcements we made at I/O, Cloud Next, and Google Marketing Live, and we'll touch on many of them here. Today, I'll start with Search, then move to our AI momentum more generally, followed by Cloud, YouTube, and some closing thoughts." --- (GOOG, earning call, 2024/Q2)

"And Teams Phone continues to be the market leader in cloud calling now with over 20 million PSTN users, up nearly 30% year-over-year." --- (MSFT, earning call, 2024/Q3)

"We're seeing a few trends right now. First, companies have largely completed the lion's share of their cost optimization and turned their attention to newer initiatives." --- (AMZN, earning call, 2024/Q1)

"Saks, a leader in the luxury fashion market, part of Hudson’s Bay, went all in on Salesforce in the quarter." --- (CRM, earning call, 2025/Q1)

"We continue to invest in emerging technologies, bringing new innovations to market." --- (IBM, sec filing, 2024/Q1)

Financial Performance of Leaders

IBM reported strong financial performance with $14.5 billion and $15.8 billion in revenue for Q1 and Q2 2024, respectively. Oracle showed robust growth with $11.8 billion in revenue, up 39%, and a significant increase in remaining performance obligations. Microsoft segments its financial performance, highlighting the 'Intelligent Cloud' segment.

"Financial Performance Summary — Three Months Ended March 31: In the first quarter of 2024, we reported $14.5 billion in revenue, income from continuing operations of $1.6 billion and operating (non-GAAP) earnings of $1.6 billion." --- (IBM, sec filing, 2024/Q1)

"This is exactly what we've been targeting, and it bolsters my confidence that our overall revenue, earnings, and cash flow performance, as well as our growth rates, will only get stronger and accelerate." --- (ORCL, earning call, 2024/Q4)

"PART I Item 2   Reportable Segments We report our financial performance based on the following segments: Productivity and Business Processes, Intelligent Cloud, and More Personal Computing." --- (MSFT, sec filing, 2024/Q3)

"Financial Performance Summary — Three Months Ended June 30: In the second quarter of 2024, we reported $15.8 billion in revenue, income from continuing operations of $1.8 billion and operating (non-GAAP) earnings of $2.3 billion." --- (IBM, sec filing, 2024/Q2)

"$11.8 billion, up 39%. Capital expenditures were $6.9 billion. As I mentioned our remaining performance obligations, or RPO is now $98 billion, up 44% in constant currency and the portion excluding Cerner, if you're curious was up 60%." --- (ORCL, earning call, 2024/Q4)

Competitive Advantages

Microsoft, IBM, Salesforce, Oracle, and Google highlight their competitive advantages in cloud computing through superior technology, cost efficiency, and enhanced customer experiences. These strengths enable them to deploy advanced architectures, run workloads efficiently, and drive customer satisfaction and conversion rates.

"So we, you know, we we have a great, you know, competitive advantage there." --- (MSFT, conference, 2024/06/06)

"If you look at it though, IT and technology has always been a form of competitive advantage." --- (IBM, conference, 2024/05/20)

"It delivers for our customers the ability to deploy all the architectures that I articulated on the call today, but to do it in an incredibly competitive price point." --- (CRM, earning call, 2025/Q1)

"It's modern, but it also is technical advantages and so it runs your workload so much more quickly." --- (ORCL, earning call, 2024/Q4)

"If you take a use case like improving the customer service experience, it is part of it which is driving efficiencies, and you can look at it from a cost standpoint, but you could also be overall improving the experience, improving conversion, driving the funnel better." --- (GOOG, earning call, 2024/Q2)

Strategic Initiatives and Investments

Salesforce, IBM, Google, Oracle, and Microsoft are making significant strategic investments to drive growth in cloud computing. Salesforce focuses on disciplined investments and productivity gains, IBM on strategic relationships and productivity, Google on long-term growth through acquisitions, Oracle on cloud infrastructure, and Microsoft on deepening investments in Japan's cloud and AI infrastructure.

"In closing, I want to emphasize that, I am incredibly proud of the company's commitment to disciplined strategic investments and continued productivity gains to drive strong margin expansion and cash flow growth at scale." --- (CRM, earning call, 2025/Q1)

"We're excited about the new strategic relationship between our two great companies overall, but we will take structural actions to offset that gain to address stranded cost. And oh, by the way, to your second part of your question, to accelerate our productivity initiatives in 2025, so you get the HashiCorp." --- (IBM, earning call, 2024/Q2)

"And we are investing in the business for long term growth. We then evaluate both acquisitions and strategic investments." --- (GOOG, event transcript, 2024/06/07)

"Certain of the cost savings realized pursuant to the 2024 Restructuring Plan initiatives were offset by investments in resources and geographies that we believe better address the development, marketing, sale and delivery of our cloud-based offerings, including investments in the development and delivery of our second-generation cloud infrastructure." --- (ORCL, sec filing, 2024/Q4)

"Today we announced our plans to deepen our investments in Japan, spanning cloud and AI infrastructure, skilling, research, and cybersecurity, as we continue partnering to accelerate the country's AI transformation." --- (MSFT, Twitter post, 2024/04/09)

Technological Advancements

Technological advancements in cloud computing are crucial for staying competitive, as emphasized by Google. Microsoft highlights recent innovations shaping the industry's future, including sustainability initiatives. Salesforce introduces new products like Starter and Pro, energizing the SMB sector.

"The people on this call know that if a technological advancement is not the focus of every business and government, they will be left behind." --- (GOOG, earning call, 2024/Q2)

"Judson Althoff highlights recent advancements that are shaping the future of industry: https://t.co/zz3M9X05nB" --- (MSFT, Twitter, 2024/04/10)

"What we've done in a very short amount of time is very exciting. A new product called Starter that's in the market and then an advancement to that called Pro, with a sort of a lot of new energy, to that called Pro, with a sort of a lot of new energy around the SMB business." --- (CRM, conference, 2024/06/06)

"So that's things such as advancing sustainability policy, using our climate innovation fund to invest in innovations into new technology solutions, as well as working with other partners around their sustainability commitments as well." --- (MSFT, event transcript, 2024/08/05)

Customer Base and Industry Demand

Customer demand for cloud computing is robust, driven by diverse segments and innovative workloads. Microsoft and Salesforce report strong growth in small and medium businesses, security solutions, and data cloud products. Amazon highlights increasing AI workloads across industries, indicating a broad and evolving customer base.

"with installed base expansion across all customer segments. Seat growth was again driven by our small and medium business and frontline worker offerings, although both segments continued to moderate. Office commercial licensing declined 9% and 7% in constant currency, with continued customer shift to cloud offerings." --- (MSFT, earning call, 2024/Q4)

"And, you know, the more that we see this attach into our sales and service base, it creates this sort of innovation opportunity to not just make those businesses dependent only on seat growth, but also now consumption sort of related to them." --- (CRM, conference, 2024/05/30)

"During the first quarter, we saw growth in both generative AI and non-generative AI workloads across a diverse group of customers and across industries as companies are shifting their focus towards driving innovation and bringing new workloads to the cloud." --- (AMZN, earning call, 2024/Q1)

"In Windows Commercial Products and Cloud Services, customer demand for Microsoft 365 and our advanced security solutions should drive revenue growth in the mid-single digits." --- (MSFT, earning call, 2024/Q3)

"We continue to see demand for sales and service. Our data cloud product has been a home run for us and we continue to see the demand from our customers there, Albeit an organic innovation that takes a while to have a big impact on an org of our size, we are seeing great acceleration there." --- (CRM, conference, 2024/06/06)

Regulatory Environment

The evolving regulatory landscape poses significant risks for cloud computing companies, necessitating compliance to avoid potential pitfalls. While regulatory changes are expected to take time, the focus remains on providing excellent customer experiences. Additionally, regulatory interoperability is crucial for global system integration and inclusive progress.

"As the regulatory landscape continues to evolve globally, failure to comply with relevant regulation may lead to significant risk to the company." --- (GOOG, event transcript, 2024/06/07)

"And we spent a lot of time making sure that as a team and as individual teams, the majority of our energy, the vast majority of our energy and attention goes towards trying to provide the best possible customer experience that we can deliver for customers. I think that the all the machinations around what will happen in the regulatory world will take a long time." --- (AMZN, event transcript, 2024/05/22)

"We need to guide towards regulatory interoperability so different systems across the world can interoperate with one another. And third, we need to ensure inclusive progress so that we can all enjoy the benefits of AI." --- (MSFT, Fireside Chat, 2024/08/05)

Partnerships and Alliances

Key players in cloud computing, such as Salesforce, Microsoft, and IBM, are leveraging strategic partnerships and alliances to enhance their offerings. Collaborations like the AI Alliance, LinkedIn's verified identity product, and Microsoft's partnership with Citrix exemplify how these alliances drive innovation and efficiency in the cloud computing sector.

"The AI Alliance is an international community of more than 100 leading organizations across industry, startup, academia, research, and government collaborating together to advance open, safe, and responsible AI." --- (CRM, press release, 2024/05/21)

"So I see some good strength across all of those. And then the last thing that's newer for us is we launched a verified identity product on LinkedIn, about a year and a half ago, where through LinkedIn, you can verify who you are either by leveraging your passport, partnerships with companies like Clear, through your corporate email address, etcetera." --- (MSFT, conference, 2024/06/06)

"Operating as a sovereign technology bank, Crédit Mutuel Alliance Fédérale stands out for its ability to carry out almost all of this IT processing in its own datacenters — an approach underpinned by the historic collaboration established between the teams of Euro-Information, the mutualist group's technology subsidiary, and IBM (NYSE:IBM)." --- (IBM, press release, 2024/06/27)

"They've also leveraged external Slack channels to collaborate with partners more effectively and efficiently." --- (CRM, earning call, 2025/Q1)

"Under the partnership, Citrix is the preferred Microsoft Global Azure Partner solution for Enterprise Desktop as a Service when collaborating with joint Azure customers." --- (MSFT, press release, 2024/04/04)

Future Growth Prospects

Oracle anticipates AI demand and multicloud strategies to drive revenue growth. Salesforce sees software replacing labor as a growth catalyst. AWS benefits from renewed focus on new initiatives post-cost optimization. IBM expects higher growth and operating efficiencies. Google Cloud Platform's growth rate surpasses overall cloud growth, with improved margins.

""Safe Harbor" Statement: Statements in this press release relating to future plans, expectations, beliefs, intentions and prospects, including expectations for AI demand driving revenue growth and the timing of such growth, the effects of our multicloud strategy on cloud database growth, and our plans for datacenters and Oracle database availability inside the Google Cloud, are "forward-looking statements" and are subject to material risks and uncertainties." --- (ORCL, press release, 2024/06/11)

"If you imagine that labor gets replaced with software, it actually creates incredible growth prospects for Salesforce moving forward." --- (CRM, conference, 2024/05/30)

"We're continuing to see three macro trends drive AWS growth. First, companies have completed the significant majority of their cost optimization efforts and are focused again on new efforts." --- (AMZN, earning call, 2024/Q2)

"This will drive a higher growth profile over time. Finally, we expect to realize operating efficiencies and expect the transaction to be accretive to adjusted EBITDA within the first full year post close and to free cash flow in year two." --- (IBM, earning call, 2024/Q1)

"And just to be really clear, the results for GCP, the growth rate for GCP is above the growth for cloud overall. And then I'll turn it to Sundar on the cost saving point, but just one point we are really pleased as well that Cloud's margin improved as it did." --- (GOOG, earning call, 2024/Q2)

Challenges and Risks

Key players in cloud computing face challenges in efficiency, prioritization, and rapid technological advancements. Risks include AI quality and safety, cybersecurity vulnerabilities, and other operational threats. Companies like Google and Microsoft are addressing these through strategic redirection, new tools, and adversarial testing.

"In terms of the challenges, I think making sure, I think we are constantly, I think it's been a mindset shift which we've been driving across the company to make sure that we are embracing this opportunity, but being very efficient in how we are approaching it, making sure we are redirecting our people to the highest priorities across the company, building on our 20 years of experience and driving machine efficiencies year-on-year so that we can put our dollars to work as efficiently as possible." --- (GOOG, earning call, 2024/Q1)

"As generative #AI rapidly advances, we must be clear eyed on the risks. In her blog, Sarah Bird explains the AI quality and safety challenges customers face and highlights the new tools available to address them in @Azure AI Studio. https://t.co/16CjQMjfWV" --- (MSFT, Twitter post, 2024/04/01)

"It's a challenge, I think, at the velocity at which we're moving in the technology world right now." --- (CRM, conference, 2024/06/06)

"As a result, we caution you against placing undue reliance on these forward-looking statements, and we encourage you to review our most recent reports, including our 10-K and 10-Q, and any applicable amendments for a complete discussion of these factors and other risks that may affect our future results or the market price of our stock." --- (ORCL, earning call, 2024/Q4)

"We also do it by doing red teaming, a kind of adversarial testing against a range of risks, including cybersecurity vulnerabilities, as well as challenges like discrimination, fraud, or abuse." --- (GOOG, event transcript, 2024/06/07)

See also