Major Brands: Impact of Shifting Consumer Spending Trends
August 11, 2024
Note: We reveal investment insights through the quotes of top business leaders.
Key Takeaways
- Major brands are adapting to cautious consumer spending by focusing on value and adjusting growth strategies.
- Economic conditions like inflation and high interest rates are driving consumers to higher-yielding savings alternatives, impacting spending and credit trends.
- Brands are leveraging e-commerce and technological advancements to enhance customer experiences and operational efficiencies.
- Sector-specific strategies include innovation, personal consumer connections, and prioritizing proprietary content.
- Future outlooks for brands involve strategic investments, cost reductions, and production innovations to navigate economic uncertainties.
Changes in Consumer Behavior
Consumers are displaying cautious spending, with a notable shift back to services and entertainment post-pandemic. Major brands like McDonald's, Walmart, Target, Starbucks, and Costco are adapting to these changes, focusing on value and adjusting growth strategies to align with evolving consumer confidence and spending patterns.
"And then in China, I know you mentioned that consumer is less confident. I'm just wondering if you're seeing anything to give you pause on an otherwise aggressive unit growth outlook or maybe a change in strategy, whether you're seeing any US brand pushback or anything along those lines would be helpful. Thank you." --- (MCD, earning call, 2024/Q2)
"So I'm going to maybe start going to John David and saying, everybody always wants to know how our consumers feeling generally out there, Any changes in behavior?" --- (WMT, conference, 2024/06/25)
"In addition, business trends continue to reflect a normalization in spending patterns that first emerged more than 2 years ago, a pattern where consumers are remixing their spending back into services and entertainment outside of their homes after curtailing those activities during the pandemic." --- (TGT, earning call, 2025/Q1)
"We continue to face a more cautious consumer spending and intensified competition. In the past year," --- (SBUX, earning call, 2024/Q3)
"So we're seeing that benefit from both sides of the consumer that great value in both areas are doing very well." --- (COST, earning call, 2024/Q3)
Economic Conditions Driving Consumer Trends
Deteriorating economic conditions, such as inflation and high interest rates, are driving consumers to migrate from traditional savings to higher-yielding alternatives like CDs, impacting consumer spending and credit trends. This shift is evident across major financial institutions, reflecting broader economic uncertainties and their influence on consumer behavior.
"In the future, if economic conditions deteriorate, it may lead to a decrease in consumer spending or a deterioration in consumer credit, and net revenues and provision for credit losses in Platform Solutions would likely be negatively impacted." --- (GS, sec filing, 2024/Q2)
"I'll highlight specific drivers when discussing our operating segment results. Average deposits were relatively stable from a year ago as growth in our commercial businesses and corporate funding offset declines in our consumer businesses, driven by customers migrating to higher-yielding alternatives and continued consumer spending." --- (WFC, earning call, 2024/Q2)
"I think the simplest and best answer to that is not really. So, as we've been saying for a while, migration from checking and savings to CDs is sort of the dominant trend that is driving the increase in weighted average rate paid in the consumer deposit franchise, that continues." --- (JPM, earning call, 2024/Q1)
"Economic and Market Conditions The market environment continued to improve in the first quarter of 2024, despite heightened geopolitical risks, continued inflationary concerns and uncertainty regarding the future path of interest rates, which have remained persistently high relative to recent years." --- (MS, sec filing, 2024/Q1)
"In the future, if economic conditions deteriorate, it may lead to a further decrease in consumer spending or a deterioration in consumer credit, and net revenues and provision for credit losses in Platform Solutions would likely be negatively impacted." --- (GS, sec filing, 2024/Q1)
Sector-Specific Impacts
Major brands are adapting to shifting consumer spending trends with varied strategies. Coca-Cola is confident in its ability to adapt, while Nike anticipates potential volatility impacting revenue growth. PepsiCo notes changes in food consumption patterns, particularly in the U.S. Procter & Gamble faces challenges with premium brands but benefits from higher pricing and increased volume.
"It's certainly something we're monitoring. Overall, we are confident that our portfolio, coupled with our competitive advantages, provide us with a solid foundation to adapt to shifts we might see in the marketplace. As of now, we haven't yet seen any impact on our sales, and it's early to estimate any long term impact." --- (KO, event transcript, 2024/05/01)
"2024 FORM 10-K 30 CURRENT ECONOMIC CONDITIONS AND OTHER FACTORS IMPACTING OUR BUSINESS The operating environment could remain volatile in fiscal 2025 as the risk remains that these factors, among others, could have a material adverse impact on our future revenue growth as well as overall profitability." --- (NKE, sec filing, 2024/Q4)
"And we're seeing, obviously, that impact in the consumption of food between home and away-from-home, especially in the U.S., I would say, it's probably the country that is having more impact." --- (PEP, earning call, 2024/Q1)
"Negative impacts of unfavorable mix (due to the decline of the super-premium SK-II brand, which has higher than category-average selling prices) and unfavorable foreign exchange were partially offset by the positive impacts of higher pricing (across all regions) and an increase in unit volume." --- (PG, sec filing, 2024/Q3)
"We're also refining our innovation process to prioritize bigger and bolder bets, and we're removing barriers to deliver a more holistic approach, shorten the time to launch and improve success rates. We know that innovations that grow in the second year have a much greater odds for multiyear success and deliver far greater impact." --- (KO, earning call, 2024/Q2)
Brand Strategies to Adapt
Major brands are adapting to shifting consumer spending trends by focusing on innovation, personal consumer connections, and digital experiences (Nike), leveraging new tools for content adaptation and localization (Adobe), building adaptable companies (Netflix), and prioritizing proprietary content over licensing (Disney).
"Our strategy is to achieve long-term revenue growth by creating innovative, "must-have" products, building deep personal consumer connections with our brands and delivering compelling consumer experiences through digital platforms and at retail." --- (NKE, sec filing, 2024/Q3)
"The new advances include Brand Controls, Bulk Create, Generate and Firefly Custom Models, enabling marketers to reuse and adapt content for upcoming campaigns and localize campaign assets for different regions." --- (ADBE, press release, 2024/05/21)
"And we want to build a company that can adapt to those changes and thrive regardless of the circumstances." --- (NFLX, conference, 2024/05/15)
"We'll continue to license tactically. But it's not a big strategy for us. The big strategy is producing our own IP and monetizing it. Alexia Quadrani: Thank you. Operator, we have time for one more question." --- (DIS, earning call, 2024/Q3)
"Our strategy is to achieve sustainable profitable long-term revenue growth by creating innovative, "must-have" products, building deep personal consumer connections with our brands and delivering compelling consumer experiences through digital platforms and at retail." --- (NKE, sec filing, 2024/Q4)
Role of E-commerce in Adaptation
Major brands are leveraging e-commerce to adapt to shifting consumer spending trends. Walmart excels with 60% same-day orders in Chile, Alibaba's Trendyol sees rapid brand recognition growth, and Shopify remains confident in its unified commerce strategy. However, eBay faces challenges with negative growth in the U.K. and Germany.
"So over 60% of our e-commerce orders are same day in Chile now. So I think we have shown that we can prosper and thrive in kind of multiple different versions of how the economy plays out across the world." --- (WMT, earning call, 2025/Q1)
"Trendyol's brand recognition has improved rapidly, driven by significant expansion in its merchandise supply, and it has become one of the most downloaded e-commerce apps in the region." --- (BABA, earning call, 2024/Q4)
"If you look at e-commerce growth rates in U.K. and Germany this quarter, they're negative and that's overall, and obviously, we play more in discretionary than consumables." --- (EBAY, earning call, 2024/Q1)
"We remain resolutely confident in the great products and go-to-market initiatives fueling our continuous growth and our ability to further strengthen our position as a leader in unified commerce." --- (SHOP, earning call, 2024/Q1)
"Id. In fact, ‘by July 2020, Amazon's sales accounted for almost half of all U.S. retail e-commerce.'" Consumers' Rights During a Disaster" --- (AMZN, press release, 2024/08/08)
Technological Advancements in Retail
Retail giants are leveraging technological advancements such as cloud migration, AI, and video understanding to enhance customer experiences and operational efficiencies. Companies like Ahold Delhaize, Amazon, and Google are at the forefront, integrating these innovations to stay competitive and meet evolving consumer demands.
"For customers, it is a low-risk approach to modernize in the cloud by maintaining an identical operational model to their on-premises VMware Clusters. Ahold Delhaize Accelerates Cloud Migration to Keep Pace with Retail Growth. Ahold Delhaize is one of the largest food retailers in the world, with 16 regional brands, 7,700 stores, and more than 400,000 employees." --- (ORCL, press release, 2024/07/10)
"With these advancements, Scope AI remains at the forefront of AI technology, solidifying its status as an industry leader." --- (AMZN, press release, 2024/07/29)
"Thanks to advancements in video understanding, we can take visual search to a whole new level with the ability to ask questions with video." --- (GOOG, AGM, 2024/06/07)
"Meet the next era of Google Search. With our latest AI advancements, you’ll be able to ask whatever’s on your mind, and Search will be there to help in ways you never imagined. #GoogleIO Learn more → https://t.co/xyHY5BQZ4j https://t.co/wY1Ww1RvAs" --- (GOOG, Twitter post, 2024/05/14)
"From our foundation of research leadership and technical advances, including multi modality and long context, to our global product footprint that gives us opportunities to bring helpful AI to people everywhere, to our world class infrastructure that makes it all possible.Through all of these efforts, we are constantly listening to feedback, making improvements, learning and in trading." --- (GOOG, AGM event transcript, 2024/06/07)
Consumer Demographics and Preferences
Major brands like McDonald's, Nike, and Starbucks are adapting to evolving consumer demographics and preferences. McDonald's and Starbucks note the impact of cautious consumers and economic factors on customer traffic, while Nike emphasizes aligning channel mix with consumer behavior. Customization and regional differences also play significant roles in consumer preferences.
"The competitive business landscape continues to evolve in light of changing business trends, consumer preferences, trade area demographics, consumer use of digital, delivery and drive thru, local competitive positions and other economic factors." --- (MCD, sec filing, 2024/Q2)
"And so, over time, our channel mix should be driven by consumer being -- at the consumer at the right time and given shopping occasion. And so, we think it'll settle out in a consumer-friendly way." --- (NKE, earning call, 2024/Q4)
"in a number of key markets, we continue to feel the impact of a more cautious consumer, particularly with our more occasional customer and a deteriorating economic outlook has weighed on customer traffic and impact felt broadly across the industry." --- (SBUX, earning call, 2024/Q2)
"And in our IDL segment, positive comp sales in Latin America and Japan were offset by the impact from the ongoing war in the Middle East and a less confident consumer in China.Despite the pressured top line growth we've discussed this morning, we drove adjusted earnings per share of $2.97 for the quarter, a decrease compared to the prior year of about 5% in constant currencies." --- (MCD, earning call, 2024/Q2)
"Some of them are premium beverages. Those are opportunities for customers to be able to customize in ways that meet their tastes and preferences." --- (SBUX, conference, 2024/06/05)
Future Outlook and Predictions
Major brands like Apple, Amazon, and Tesla are focusing on strategic investments, cost reductions, and production innovations to navigate shifting consumer spending trends. They anticipate macroeconomic conditions will impact their future business outlook, but remain optimistic about leveraging new products and operational efficiencies for growth.
"After that, we'll open the call to questions from analysts. Please note that some of the information you'll hear during our discussion today will consist of forward-looking statements, including, without limitation, those regarding revenue, gross margin, operating expenses, other income and expense, taxes, capital allocation and future business outlook, including the potential impact of macroeconomic conditions on the company's business and results of operations." --- (AAPL, earning call, 2024/Q2)
"I think we're at the stage now where we're doing both at the same time continually, so we are more apt to talk about the specific investments that we're making and how that might impact our short-term outlook." --- (AMZN, earning call, 2024/Q1)
"We will continue to adjust accordingly to such developments, and we believe our ongoing cost reduction, including improved production innovation and efficiency at our newest factories and lower logistics costs, and focus on operating leverage will continue to benefit us in relation to our competitors, while our new products will help enable future growth." --- (TSLA, sec filing, 2024/Q2)
"After that, we'll open the call to questions from analysts. Please note that some of the information you'll hear during our discussion today will consist of forward-looking statements, including, without limitation, those regarding revenue, gross margin, operating expenses, other income and expense, taxes, capital allocation, and future business outlook including the potential impact of macroeconomic conditions on the company's business and results of operations." --- (AAPL, earning call, 2024/Q3)