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Consumer Weakness: Broader Market Implications

July 30, 2024

Note: We reveal investment insights through the quotes of top business leaders.

Key Takeaways

  • Consumer spending is normalizing, with a shift back to services and entertainment, but inflation and economic uncertainty continue to impact confidence.
  • Companies are focusing on affordability and aggressive marketing to adapt to cautious, value-centric consumer behavior.
  • Sector-specific impacts include weakening demand in automotive and energy sectors, leading to pricing adjustments and operational changes.
  • Lower sales and increased costs are affecting corporate earnings, with companies like Target and Walmart facing different financial pressures.
  • Financial institutions are responding to consumer weakness through credit tightening and strategic adjustments, while global consumer sentiment remains dampened by macroeconomic and geopolitical uncertainties.

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Consumer spending is normalizing, with a shift back to services and entertainment (TGT). Companies like McDonald's are focusing on affordability to meet current consumer needs (MCD). Amazon notes weaker spending in Europe compared to the US (AMZN). Inflation, economic uncertainty, and geopolitical conditions continue to impact consumer confidence (WMT, TGT).

"In addition, business trends continue to reflect a normalization in spending patterns that first emerged more than 2 years ago, a pattern where consumers are remixing their spending back into services and entertainment outside of their homes after curtailing those activities during the pandemic." --- (TGT, earning call, 2025/Q1)

"I think the sharp point and Chris mentioned this is just we've got that opportunity on affordability, and we're really laser-focused on making sure we can meet the need that consumers are expressing in the current context, but we feel really good about all the other aspects of the experience and how we're delivering against what customers are expecting." --- (MCD, earning call, 2024/Q1)

"As part of our guidance considerations, we also continue to keep an eye on consumer spending and macro level trends, specifically in Europe, where it appears to be a bit weaker relative to the US." --- (AMZN, earning call, 2024/Q1)

"Other Information ." We expect continued uncertainty in our business and the global economy due to inflationary trends, a challenging macro environment, geopolitical conditions, supply chain disruptions, volatility in employment trends and consumer confidence." --- (WMT, sec filing, 2025/Q1)

"And even as inflation moderates and we see sequential improvement in discretionary category trends, higher interest rates, uncertainty around the future of the economy, continued social and political divisiveness and the upcoming election cycle have consumers concerned about what lies ahead." --- (TGT, earning call, 2025/Q1)

Consumer Sentiment and Confidence Levels

Consumer sentiment remains weak, influenced by persistent inflation and macroeconomic factors. Consumers are increasingly cautious and value-centric, shifting spending from goods to services. High interest rates and inflationary pressures continue to impact demand, particularly in the home improvement sector. Companies are adapting through aggressive marketing and new initiatives to influence consumer behavior.

"And the segment And the sentiment for the DIY consumer remains a bit weak, influenced by things like persistent inflation." --- (LOW, conference, 2024/06/26)

"been a challenging market broadly over the past few years. Within the restaurant industry, we've certainly seen increasing competitive headwinds and more cautious, no value centric consumer." --- (SBUX, conference, 2024/06/05)

"The decrease in comparable customer transactions reflects the impact of macroeconomic factors, including the continued shift in consumer consumption trends away from goods and towards services and the impact of a high interest rate environment, pressuring home improvement demand." --- (HD, sec filing, 2024/Q1)

"And while this is challenging, and it's going to be challenging over the next couple of quarters, our history has demonstrated that when we take action and we do it aggressively, and we get behind the things that are new, and we build marketing and storytelling around it, we move the consumer fairly quickly to a new place. And what we're doing here is nothing different than that." --- (NKE, earning call, 2024/Q4)

"Now I'd like to provide a quick update on our view of the macro. Uncertainty around interest rate cuts, stubborn inflationary pressures and a consumer still showing a preference towards spending on discretionary services and experiences continue to weigh on the DIY home improvement demand." --- (LOW, earning call, 2025/Q1)

Sector-Specific Impacts of Consumer Weakness

Consumer weakness is impacting the automotive sector through signs of weakening demand and overproduction, leading to pricing adjustments (F, GM). In the energy sector, lower commodity prices driven by reduced demand are causing asset impairments and operational adjustments (XOM, CVX).

"That's good to hear. Have you seen any signs of weakening consumer demand so far in the market?" --- (F, conference, 2024/06/11)

"By way of example, the extraordinary collapse in oil demand and oil prices, during which oil traded at an all-time low of negative $37 per barrel in April 2020 – driven by the COVID-19 pandemic and compounded by the predatory practices of OPEC, Russia and other producing nations, which flooded the market with oil – posed a direct threat to the stability and competitiveness of the U.S. energy industry and consequently to the U.S.'s long-term energy and national security." --- (XOM, press release, 2024/05/02)

"And I think we as an industry overproduced and you've seen a lot of that pricing impacts result from that residual value impacts etcetera." --- (GM, conference, 2024/06/11)

"sustained lower commodity prices could result in the impairment or write-off of specific assets in future periods and cause the company to adjust operating expenses, including employee reductions, and capital expenditures, along with other measures intended to improve financial performance." --- (CVX, sec filing, 2024/Q1)

"And so when you take all that together, we think about affordability, we say, okay, if you're going to be back towards that range of affordability for the consumer, then prices are going to have to come off a couple of points or so across the industry." --- (F, earning call, 2024/Q1)

Impact on Corporate Earnings

Lower sales and increased costs have negatively impacted Target's earnings, while Walmart faces higher compensation expenses but expects profit growth. Apple anticipates macroeconomic conditions, including consumer weakness, to affect its business results.

"The increase reflected the combined impact of lower sales and the net impact of cost increases across our business, including investments in team member pay and benefits and increased marketing activities." --- (TGT, sec filing, 2024/Q1)

"The increase was primarily driven by higher compensation related expenses in our U.S. segments, including higher variable pay as a result of exceeding our planned performance as well as previously announced wage investments, and business reorganization costs, partially offset by expense leverage from strong sales growth in our International segment." --- (WMT, sec filing, 2025/Q1)

"After that, we'll open the call to questions from analysts. Please note that some of the information you'll hear during our discussion today will consist of forward-looking statements, including, without limitation, those regarding revenue, gross margin, operating expenses, other income and expense, taxes, capital allocation and future business outlook, including the potential impact of macroeconomic conditions on the company's business and results of operations." --- (AAPL, earning call, 2024/Q2)

"The drivers of the operating cash flow decrease are described on page 20 . Earnings Per Share Three Months Ended May 4, 2024 April 29, 2023 Change GAAP and adjusted diluted earnings per share $ 2.03 $ 2.05 (1.0) % Note: Adjusted diluted earnings per share (Adjusted EPS), a non-GAAP metric, excludes the impact of certain items when applicable." --- (TGT, sec filing, 2024/Q1)

"We expect to continue to earn healthy levels of sales growth and simultaneously grow profit faster than sales this year, while managing our price gaps and investing in our associates at the same time." --- (WMT, earning call, 2025/Q1)

Policy Responses to Consumer Weakness

Financial institutions are responding to consumer weakness through credit tightening, strategic adjustments, and policy evaluations. Wells Fargo has implemented credit tightening and is prepared to adjust strategies as needed. JPMorgan faces scrutiny over climate policies potentially impacting consumers, while Bank of America emphasizes the need to keep consumers active in the economy.

"In addition to weak loan demand in commercial real-estate given market conditions, balances also declined due to credit tightening actions we implemented last year, along with our efforts to actively reduce certain property types in the portfolios." --- (WFC, earning call, 2024/Q1)

"Michael Grub: Our next question comes from shareholder Gregory Neff. Agriculture officials from at least 11 states have raised concerns about JPMorgan's involvement with the Net Zero Banking Alliance, NZBA, saying that the policies promoted by this group will likely lead to food shortages and huge price increases for consumers." --- (JPM, event transcript, 2024/05/21)

"And if you go and but it has slowed down and I think it sets up the question, we got to keep the consumer in the game in the U. S. Economy because it's such a big part of it." --- (BAC, conference, 2024/05/30)

"And if we start to see any kind of weakness at all, we're adjusting where needed." --- (WFC, earning call, 2024/Q2)

"NLPC urges the Board to examine all sides of this issue by conducting an audit of the negative economic and humanitarian effects of its climate policies.And we urge our fellow shareholders to vote for proposal 6. Thank you." --- (JPM, event transcript, 2024/05/21)

Global Perspectives on Consumer Weakness

Macroeconomic and geopolitical uncertainties are dampening consumer sentiment and end-market demand globally, as noted by TSM. Additionally, Alibaba highlights that while Chinese consumers have the capacity to spend, their confidence in future spending remains uncertain, reflecting broader global consumer weakness.

"Looking at the full year 2024, macroeconomic and geopolitical uncertainty persists, potentially further weighing on consumer sentiment and end-market demand." --- (TSM, earning call, 2024/Q1)

"So the Chinese consumer has the ability to spend, right. I think all we're looking at is what's their confidence level of spending on a going forward basis?" --- (BABA, earning call, 2024/Q4)

Future Outlook and Market Predictions

AI-driven solutions and machine learning are pivotal in predicting future ad conversions and responding to demand shifts, as highlighted by Google. Meanwhile, Amazon remains optimistic about its future, despite acknowledging potential challenges from economic conditions and market volatility that could impact borrowing costs.

"We've talked about how solutions like smart bidding use AI to predict future ad conversions and their value in helping businesses stay agile and responsive to rapid shifts in demand, and how products like Broad Match leverage LLMs to match ads to relevant searches and help advertisers respond to what millions of people are searching for." --- (GOOG, earning call, 2024/Q1)

"From my perspective, I have more enthusiasm and optimism for Amazon's future than ever. We continue to make meaningful progress in our customer experiences and financial results." --- (AMZN, event transcript, 2024/05/22)

"In addition, economic conditions and actions by policymaking bodies are contributing to changing interest rates and significant capital market volatility, which, along with any increases in our borrowing levels, could increase our future borrowing costs." --- (AMZN, sec filing, 2024/Q1)

See also