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Brown & Brown: Strategic Moves and Financial Performance

July 24, 2024

Note: We reveal investment insights through the quotes of top business leaders.

Key Takeaways

  • Brown & Brown leverages collective capabilities to drive strong net-new business and organic growth, both domestically and internationally.
  • Recent acquisitions have significantly boosted financial performance, though they have also led to higher operating expenses.
  • The company reported a strong financial performance in the first half of 2024, with a notable increase in commissions and fees.
  • Brown & Brown faces challenges in risk management, including ESG-related volatility, technological disruptions, and talent retention.
  • Competitors like MMC and AJG emphasize innovation and culture as key differentiators in the competitive landscape.

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Competitive Landscape Analysis

Brown & Brown leverages collective capabilities to drive strong net-new business, while competitors like MMC innovate with solutions like CatStop+ to address cyber risk. AJG emphasizes its culture as a key competitive advantage, attracting talent and merger partners, and sees potential for further margin expansion in its brokerage and risk management segments.

"With customizable calculations, our insights help clients navigate a challenging landscape with greater confidence. Guy Carpenter launched CatStop+, a new solution to address the volatility of cyber risk using GC's proprietary analytics." --- (MMC, earning call, 2024/Q2)

"Our culture is not just a differentiator, it’s a competitive advantage. It attracts the right talent to our organization and the best merger partners and enables us to build enduring relationships." --- (AJG, earning call, 2024/Q1)

"Our team continued to deliver strong net-new business across all segments by leveraging our collective capabilities or as we say, the Power of WE. I'll provide some high-level comments regarding our performance along with updates on the insurance market and the M&A landscape." --- (BRO, earning call, 2024/Q2)

"When we look at the parts of the brokerage market that are more concentrated here, I guess I'm thinking reinsurance or Fortune 100-type accounts, in your view, is the competitive -- are competitors fighting at full strength?" --- (MMC, earning call, 2024/Q1)

"So we see the potential for further margin expansion in both our brokerage and our risk management segments during 'twenty four and beyond. All that said, our biggest competitive advantage is our Bedrock culture." --- (AJG, event transcript, 2024/06/25)

Market Positioning and Differentiation

Brown & Brown is navigating a changing market by leveraging strong operational performance, organic growth, and customer retention. Competitors like Aon and Marsh & McLennan focus on efficiency and talent investment, while Arthur J. Gallagher emphasizes bespoke client solutions. This strategic positioning helps Brown & Brown differentiate itself in a competitive landscape.

"We think that the market is changing as we've outlined today. I don't think the property market is going to crater in terms of pricing, but we could have continued downward pressure if there are no storms." --- (BRO, earning call, 2024/Q2)

"Moving to operating performance. We delivered strong operational improvement in Q1 with adjusted operating margins of 39.7%, an increase of 100 basis points, driven by revenue growth, portfolio mix shift, efficiencies from Aon Business Services, and restructuring savings, overcoming expense growth, including investments in colleagues and technology, to drive long-term growth." --- (AON, earning call, 2024/Q1)

"We've said we continually invest in positioning ourselves for the future. And over the last several years, we've talked about the heavy investments we've made organically in talent." --- (MMC, earning call, 2024/Q1)

"So the approach we take to help a client move towards its human capital goals can be very bespoke and is tailored to its needs. On a macro level, the U.S. labor market remains rather resilient." --- (AJG, event transcript, 2024/06/25)

"Let's transition to the performance of our three segments. Retail delivered another great quarter with organic growth of 7.3%, with all lines of business performing well as a result of winning a lot of new customers along with good retention. Insurers are frustrated and exhausted with the level of rate increases over the last few years, which is driving many companies to shop their coverage." --- (BRO, earning call, 2024/Q2)

Recent Acquisitions and Their Impact

Recent acquisitions have significantly boosted Brown & Brown's financial performance, driving increases in underwriting results, profit-sharing contingent commissions, and total revenues. However, these acquisitions also led to higher operating expenses, including $8 million to $11 million in costs related to stand-alone acquisitions.

"This increase was driven primarily by (i) improved underwriting results and qualifying for certain prior year profit-sharing contingent commissions in excess of estimates that we did not qualify for in the prior year and (ii) recent acquisitions." --- (BRO, sec filing, 2024/Q2)

"This increase was driven primarily by (i) improved underwriting results and qualifying for certain profit-sharing contingent commissions in 2023 that had not been accrued as we did not qualify for them in the prior year and (ii) recent acquisitions." --- (BRO, sec filing, 2024/Q1)

"This increase includes: (i) $8 million of other operating expenses related to stand-alone acquisitions that had no comparable costs in the same period of 2023; (ii) increased information technology related costs; (iii) and to a lesser extent, increased variable costs associated with revenue growth, offset by (iv) other operating expenses associated with businesses divested in the fourth quarter of 2023." --- (BRO, sec filing, 2024/Q2)

"The incremental growth in total revenues in excess of organic was driven by higher contingent commissions and acquisitions completed over the last 12 months." --- (BRO, earning call, 2024/Q1)

"This includes: (i) $11 million of other operating expenses related to stand-alone acquisitions that had no comparable costs in the same period of 2023; (ii) increased information technology related costs; (iii) and to a lesser extent, increased variable costs associated with revenue growth, offset by (iv) expenses of approximately $11 million recorded in the first quarter of 2023 to resolve a business matter which was not considered to be normal or a recurring part of ongoing operations and (v) other operating expenses associated with businesses divested in the first quarter of 2023. (Gain)/Loss on Disposal" --- (BRO, sec filing, 2024/Q1)

Organic Growth Strategies

Brown & Brown's organic growth is driven by strong new business, good retention, and modest rate increases, with consistent growth seen both domestically and internationally.

"The Organic Revenue growth was driven by strong new business, good retention and a growth incentive received for one of our programs." --- (BRO, sec filing, 2024/Q2)

"The Organic Revenue growth was driven primarily by strong net new business across most of our Programs and good retention, a growth incentive received for one of our programs and offset by nonrecurring claims revenue in the prior year." --- (BRO, sec filing, 2024/Q2)

"I think that we continue to execute our plan really well right now. That's number one. Number two, from a standpoint of organic growth, the growth that we are seeing here domestically in our businesses is very similar to the growth that we're seeing in our international businesses." --- (BRO, earning call, 2024/Q2)

"But we feel good and the organic growth opportunities there, I would say, are on par with our business, equivalent businesses here in the States." --- (BRO, earning call, 2024/Q2)

"The Organic Revenue growth rate was driven by strong new business and good retention, as well as modest rate increases for most lines of coverage, except for professional liability which continued to generally see rate decreases." --- (BRO, sec filing, 2024/Q1)

Key Financial Metrics and Performance

Brown & Brown reported a strong financial performance in the first half of 2024, expecting a 50 to 100 basis point improvement in adjusted EBITDAC margin. Commissions and fees increased by $118 million, or 11.4%, compared to the same period in 2023.

"With our strong financial performance for the first half of the year, we are now expecting 50 to 100 basis of adjusted EBITDAC margin improvement for 2024." --- (BRO, earning call, 2024/Q2)

"(2) A non-GAAP financial measure. NMF = Not a meaningful figure Commissions and Fees Commissions and fees, including profit-sharing contingent commissions and earned premiums, for the three months ended June 30, 2024 increased $118 million to $1,154 million, or 11.4%, over the same period in 2023." --- (BRO, sec filing, 2024/Q2)

"Such statements reflect our current views with respect to future events, including those relating to the company's anticipated financial results for the second quarter, and are intended to fall within the Safe Harbor provisions of the securities laws. Actual results or events in the future are subject to a number of risks and uncertainties and may differ materially from those currently anticipated, or desired, or referenced in any forward-looking statements made as a result of a number of factors." --- (BRO, earning call, 2024/Q2)

"a result of new information, future results or otherwise. In addition, these certain non-GAAP financial measures used in this conference call, a reconciliation of non-GAAP financial measures to the most comparable GAAP financial measures can be found in the Company's earnings press release or in the investor presentation for this call on the Company's website at www.bbinsurance.com by clicking on Investor Relations and then Calendar of Events." --- (BRO, earning call, 2024/Q1)

"A reconciliation of any non-GAAP financial measures to the most comparable GAAP financial measure can be found in the company's earnings press release or in the investor presentation for this call on the company's website at www.bbinsurance.com by clicking on the Investor Relations and then Calendar of Events. With that said, I will now turn the call over to Powell Brown, President and Chief Executive Officer. You may begin." --- (BRO, earning call, 2024/Q2)

Risk Management and Challenges

Brown & Brown faces significant challenges in risk management, including ESG-related volatility, technological disruptions, an aging workforce, and talent retention. Additionally, factors like loss experience and reinsurance rates, which are beyond their control, complicate premium rate setting and projecting loss costs for large clients.

"ENVIRONMENTAL, SOCIAL, AND GOVERNANCE For many companies, the management of ESG risks and opportunities has become increasingly important, and ESG-related challenges, such as extreme weather events, supply chain disruptions, cyber events, regulatory changes, ongoing public health impacts, and the increased focus on workforce resilience in various work environments, continue to create volatility and uncertainty for our clients." --- (AON, sec filing, 2024/Q1)

"An uncertain #future demands a new approach to people #risk management. Amid tech disruptions, an aging workforce and more, organizations must adapt to thrive." --- (MMC, Twitter, 2024/06/05)

"Insurance companies establish these premium rates based upon many factors, including loss experience, risk profile and reinsurance rates paid by such insurance companies, none of which we control." --- (BRO, sec filing, 2024/Q2)

"Aon’s most recent Global Risk Management Survey saw business leaders rank "failure to attract or retain top talent" as the fourth-largest risk facing their businesses." --- (AON, Twitter, 2024/05/03)

"And so, just on the clients where we help them, larger clients, with big risk management programs that have a level of frequency, it's very, very difficult to project where loss costs are." --- (MMC, earning call, 2024/Q1)

See also